Harborgate Plant Receptionist

Joining King's Hawaiian makes you part of our `ohana (family). We are a family-owned business for over seventy years, respecting our roots while thinking about our future as we continue to grow and care for our customers and the communities we serve. Our `ohana members build an environment of inclusivity as they freely collaborate, pursue learning through curiosity, and explore innovation as critical thinkers. Beyond that, we are also passionate about supporting the long-term health and well-being of our employees and their families. If you're excited to rise with our team, come and join our `ohana!
Working under general supervision the Plant Receptionist will oversee the day-to-day operations of the Receptionist Desk and ensure that employees and visitors experience aloha when they walk into our space. This role will also support the office services or facilities tasks of our headquarter office in Gardena, California. The ideal Corporate Receptionist embodies the Hawaiian Way and brings it out in others by extending their caring, warm and charismatic personality to everyone they encounter. Their engaging demeanor is partnered with a knack for anticipating the needs and a passion for constant improvement. Employees in this position may interact with their leader daily to receive guidance and feedback. Some non-routine activities may require their leader's advance approval, but routine decisions within the general scope of the role may be made independently.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Act always as an ambassador for the aloha spirit and uphold our cultural values within a professional setting.
• Welcoming visitors, anticipating and addressing employee needs, fostering an inclusive workplace.
• Handles phone calls and dispatches them with accuracy while maintaining privacy and using a consistent aloha tone.
• Manage security access badge process, ensuring onboarding and offboarding staff badges are programmed and retrieved in a timely manner.
• Serves as a model of Aloha Etiquette and major resources and administrator of general office policies and office request procedures.
• Ensures that the office environment is comfortable, and facilities are operating at optimum.
• Assist in sending out corporate office communications as needed (i.e guest check - in policy).
• Assist in dispatching facility requests to landlord as issues arise.
• Maintains documents in a timely manner, reflecting up-to-date information.
• Coordinates receptionist schedule coverage of the desk during hours of office operations.
• Provide basic training and maintains training handbook for temporary coverage.
• Administers FedEx mail requests and retrieves and sorts all incoming mail.
• Actively involved and informed of Safety protocols and procedures.
• Organizes and ensures that all common areas and mailroom supplies remain stocked.
• Serve as administrative support to departments as needed.
• Perform other duties as required or assigned which are reasonably within the scope of this role.

BASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)

• 2 years of office administration and / or receptionist experience required.
• High School diploma or equivalent; a bachelor's degree is a plus.

ADDITIONAL QUALIFICATIONS (JOB SKILLS, ABILITIES, KNOWLEDGE)

• Ability to exercise independent judgment, resolve conflict, manage time effectively and solve problems.
• Strong and effective communication skills, both written and oral.
• Exceptional customer service skills.
• Strong organizational and problem - solving skills.
• Attention to detail.
• Proficient in basic computer skills, including working knowledge of Microsoft Word and Microsoft Excel.
• Experience with PDF or Adobe is a PLUS.
• Ability to travel up to 5% of the time.
• Ability to consistently demonstrate King's values of excellence, dignity, saying it like it is in a way it can be heard; and curiosity, collaboration, critical thinking and emotional intelligence.

King's Hawaiian is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our ohana.