Hardware Operations Program Manager

About the Role:

As Mill’s Hardware Operations Program Manager (OPM) you will be responsible for leading and reporting on the execution of hardware related operations projects in support of business goals and cost performance objectives.  This role will work cross-functionally with the factory operations and internal business teams to align on supply plans, OKR targets and cost reduction goals requiring an ability to clearly track, organize and communicate.    

Responsibilities: 

• Interface with our manufacturing partner team to lead production supply analysis using input from material supply commits and line capacity. Be the point of contact for communication of supply plans to the business.  
• Work closely with the Mill product demand and business teams to manage supply inventory levels and weekly/monthly/yearly supply commits.
• Lead post ramp qualification (PRQ) programs of hardware products to schedule and implement cost reduction design changes and achieve cost down goals.  This will require collaboration with the design engineering, product and supply chain teams.
• Drive modeling, tracking and reporting of critical operations cost drivers with support of specific category owners.
• Define and track operational OKRs, KPIs, and SLAs.
• Build and maintain business processes, standard operating procedures, templates, and best practices. 
• Define business operations requirements for systems, tools and reporting.  
• Excellent communicator, able to present in weekly meetings with large cross-functional teams and executives.

Skills/Experience Required: 

• Bachelor's Degree in Business, Operations Management, Engineering or equivalent required; MBA desirable.
• 7+ years work experience in Hardware Operations, Program Management or related disciplines. 
• In-depth background in hardware, manufacturing, cost modeling and program management.
• Strong leadership, program management and cross-functional teamwork skills. 
• Excellent communications skills with ability to influence all levels of management.
• Ability to operate in a dynamic, fast-paced environment with minimal supervision.

The estimated base salary range for this position is $142k to $183k, which does not include the value of benefits or a potential equity grant. A wide range of factors are considered in making compensation decisions, including but not limited to skill sets, market conditions, experience and training, licensure and certifications, and business and organizational needs. At Mill, it is not typical for an individual to be hired at or near the top of the range for their role.