Hardware Product Manager

About NCR

NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

Title: Product Manager

Locations: Atlanta, GA

Grade: G11

About NCR

NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Ga., with 36,000 employees globally. We help financial institutions, retailers and restaurants around the world run better-so they have more time to create customer experiences that drive lasting success.

POSITION SUMMARY:

The retail industry is the focal point of NCR. Retail is everywhere around us in every aspect of who we are as a culture and as a business. NCR drives retail market innovations and assists its customers in achieving their business goals by serving their customers faster, more accurately and with cutting edge solutions.

The position of a product manager at NCR is one that is holistic in nature. This role will lead a team of cross functional backgrounds that cover all aspects of development including engineering, sales, marketing, operations and quality. Our market leading product portfolio includes solutions required to drive transactions in Retail, Hospitality and Convenience & Fuel environments with point of sale terminals, self-checkout, online ordering, and self-ordering kiosks. You have an opportunity to put your stamp on the way the world buys clothing, groceries, fuel, medicine, and other goods, and to have fun doing it!

Point of sale is the heart of a Retailer's IT landscape, as everything else integrates into it. NCR Retail has the market leading position in point of sale (POS) and self check out systems, and is investing in maintaining that position. As we continue building our next generation of products we need to ensure we have strong product managers guiding our teams to innovate the next generation of solutions.

This role allows the successful candidate to:

Receive a competitive compensation package Advance your career in a strong fortune 500 company Innovate in Retail, which is an essential industry, and must continue running during the COVID-19 pandemic. Lead cross functional technical teams including engineering, marketing, quality, UX design, operations, and manufacturing Analyze, identify, and quantify market opportunities for necessary innovative products and capabilities that will be used in nationwide grocery, drug, convenience & fuel, and department/specialty retail outlets both domestic and foreign. Operate in an Agile environment based on Design Thinking, which focuses on progress vs. perfection, and iteration vs analysis paralysis

Position Summary & Key Areas of Responsibility

As the Product Manager you will play a pivotal in role in developing and promoting innovative hardware products that will be integrated with NCR software and supported by NCR services. Effectiveness in this role requires the ability to:

• Collaborate with cross-functional teams, consisting of engineering, quality, operations, marketing, services and sales, to define product requirements, develop product roadmaps, and execute project plans
• Oversee the product lifecycle management of hardware from concept through discontinuation.
• Create and present business cases to VP and ELT stakeholders
• Conduct market research and competitive analysis to identify industry trends, customer needs, and opportunities for product enhancements or new product development
• Drive continuous product improvement by gathering and analyzing customer feedback and monitoring product performance to ensure continued success of products
• Work with global teams across multiple regions and time zones
• Recruit customers to act as "advisor users" to co-create innovative products.
• Manage knowledge transfers with Pre-Sales and Sales to ensure NCR's sales organization is equipped with the product knowledge required to close deals
• Learn NCR product capabilities and align with the strategy to drive
• Willingness to engage with customers and recruit customers to act as "advisor users" to co-create innovative products

Desired Skills and Experience

• 5+ years proven experience in a Product Management role
• Experience working in technology within any industry, ideally within Retail
• Excellent knowledge with MS Office products, especially Excel and Powerpoint
• Experience with JIRA is helpful
• Self-motivated, organized and ability to successfully manage multiple priorities for multiple products in a fast paced environment
• Excellent organization, communication, time management, facilitation, and follow-thru skills
• Owns outcomes & drives to completion without being reminded
• Curiosity & thirst for learning, and ability to adapt quickly
• Strong interpersonal skills & ability to build strong, trusting relationships
• Ability to simplify the complex
• Problem-solving aptitude & creative thinking skills

Education:

• Bachelor's degree in Engineering, Business Management or other quantitative field

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include:

• Medical Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Short/Long Term Disability
• Paid Vacation
• 401k

EEO Statement

Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.