HC & INSURANCE OPERATIONS SENIOR ASSOC

Eligibility representatives with 3+ years experience with US healthcare to assist Centene by Validating and maintaining member details across LOB's (Medicaid/Medicare/Commerical).

• In-depth knowledge and experience in the US healthcare (Non Voice) - Membership enrollment and billing.
• Ability to train the team on new process and process updates.
• Calibrate with QA's to ensure process knowledge and variance are managed and under control.
• Ability to work regularly scheduled shifts from Sunday - Saturday 5 PM IST time to 8 AM IST (5 days working).
• University degree or equivalent that required 3+ years of formal studies.
• Work from Office.
• No transport facility (Own transport).
• Ability to work in a team environment.

• Good logical thinking ability.
• Good English Comprehension/written skills should have exposure to MS Office.
• Good Communication Skills - Both Verbal and Written
• Ability to interact with clients preferred.

** Schedule availability for this position is Sunday - Saturday 5 PM IST time to 8 AM IST. The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime, holiday working and weekend working as per business requirement.

Job Segment: Quality Assurance, Technology