Head of Back Book

Who we are

 

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

 

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Job Description Summary:

The Head of Sales Back Book is responsible for leading and developing growth strategies that drives revenue within PayPal’s most strategical and important merchants/partner in Brazil and globally, thought a high performing team of Account Executives. The role reports directly to the Head of Brazil, leader of PayPal’s business in the country.

The role will require a significant track record of relationship/account management leadership and successful executive engagement in a complex solution selling and competitive environment. Ultimately, this high-level performer is expected to serve as a player/coach to a team in order to increase PayPal’s relevance with some of the most influential companies in the country.

Responsibilities will include leading a team that owns the overall strategy and customer success for the partnerships as well as developing a pipeline of value-based revenue opportunities and fostering new strategic relationships. By establishing and growing business and technical relationships as well as managing the interactions with executive sponsors with the partner, this executive will be responsible for driving growth and further adoption and integration of PayPal’s business assets.

The ideal candidate will possess a combination of experience (relationship management, business development, product, marketing, executive, etc) allowing for effective engagement with key partners at several levels. She/He should also have a demonstrated ability to think strategically about new business models, product integrations, and technical challenges as well as build and convey compelling value propositions and drive innovation with partners. The position also requires experience working with technical services and products along with working knowledge of service delivery, business operations, and cross-functional team management.

Job Description:

Responsibilities:

• Lead a team that builds and executes strategies to grow commercial and strategic relationships with PayPal’s largest partners. 
• Own and drive revenue growth by leading a team as well as participating fully in identifying cross-sell and upsell opportunities, best practice implementations, co-marketing programs and jointly developing solutions that meet mutual customer needs and strategic objectives. 
• Develop relationships and credibility required to effectively convey the value of PayPal’s solutions and vision to C-level executives.  
• Negotiate favorable commercial terms, contracts and agreements that create sustainable, long term value for all parties. 
• Strong collaboration with internal stakeholders across PayPal, such as technology and product specialists, finance, integration engineers, legal, compliance, risk, sales operations, marketing and other teams as appropriate to achieve desired results.  
• Accelerate results through superior pipeline management, navigating internal and external product roadmaps, and influencing resource allocation.
• Serve as a catalyst for change and continuous improvement. As the voice of customer, based on learnings and competitor analysis, provide valuable insights on product enhancements, new solutions and go-to market strategies.      
• Understand complex technology solutions that span mobile, e-commerce, point of sale, processing, and other interfaces to design comprehensive and meaningful consumer experiences that drive business results for global merchants.
• Identify opportunities to increase PayPal’s share of checkout and influence merchants to adopt recommended optimization strategies that will increase overall PayPal awareness.
• Prepare and give business reviews to PayPal and partner senior leadership.
• Employ superior negotiation and communication abilities as an influencer while embodying unquestionable integrity and trust.
• Drive for results with a bias toward action based on a comprehensive strategy.

Professional Qualifications:

• Bachelor’s degree: M.B.A. preferred or equivalent experience.
• 10+ years of experience in sales, business development, enterprise relationship / account management, particularly driving progress with executives on technology solutions payments and commerce strategies.
• Experience leading teams of relationship managers, business development, partnership, or account management executives.
• Ability to speak and write in English and Portuguese fluently.
• Must have experience in payments or fintech.
• Strong financial and business acumen with a high degree of comfort engaging with technical leaders internally and externally.
• Ability to think and work creatively to develop unique joint value propositions and product strategy within PayPal.
• Experience negotiating complex contracts and achieving deal terms which are favorable to the company.
• Ability to synthesize complex information into the essential points needed to inform executive decision making.
• Outstanding communication skills and ability to collaborate effectively in a matrixed organization.
• Superior relationship building and exceptional consultative sales skills with a passion and hunger to win.
• Results oriented, analytical, self-motivated and a “hands on” person with proven ability to meet objectives and targets.
• Recognizes and understands critical cultural approaches to doing business locally and globally. 
• Executive presentation skills; including in-person, written, and verbal.
• Experience with product development is a plus

Subsidiary:

PayPal

Travel Percent:

0

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].