Head of Communications North America

Head of Communications North America

Position ID: req41618

Sector: BA North America

Functional Area: Communications

Location: Charlotte Office

Number of Openings: 1

Employment Type: Permanent

POSITION DESCRIPTION:

Asthe Head of Communications, North America, you are responsible to manage anddrive the employee, leader and external communications related to Electrolux acrossNorth America.

Togetherwith a dedicated and skilled team, you build awareness and engagement around theElectrolux Group brand as well as Electrolux and Frigidaire product brands. Togetherwith a central team you develop our corporate online communication practices. Youand the team advise and support the senior leadership communications, you shapeand drive our internal company storytelling for employees through ourworld-class digital platform as well as to external audiences via the social,online and print media landscape. You are responsible for reputationmanagement, including crisis communications.

Inthis role, you will play an important role to the communications journey of Electroluxin North America, and you will advise our regional leaders. The position offersa chance to interact with communication professionals around the world andbusiness colleagues across the region.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• TheHead of Communications, NA will lead a team of professionals that develops ourstoryline and brings it to life through our internal and external digital toolsand channels. This team manages corporate media relations in the regiontogether with the Group communications team based at the headquarters inStockholm, Sweden. You manage our digital platform for news and online dialoguewith employees in the region. In addition, the team also implements our corporatesocial media strategy and online communication practices based on data-drivenbehavioral and impact analysis. The team also drives and supports corporatesocial responsibility initiatives in the region.
• Inthis position you will lead a team within the global Corporate Communicationsfunction in close conjunction with the HR organization. We are seeking aninnovative leader who has the ability to inspire and lead, to clarify roles andset individual goals and also to collaborate with other colleagues and senior leaders.This role has multiple touch points within the business area and globalfunctions.
• Theteam creates and manages the regional company intranet eGate and contributes tothe external news flow on the Group website and manages corporate social mediachannels, such as LinkedIn. In the region this role operationalizes the wholecorporate news process from content creation to publishing reactive andproactive community management and measuring results. Therefore, the candidateshould have the ability to discern what is news and storytelling to build acorporate brand. You should also have creative ideas and be willing to breaknew ground to position the company brand in the new media landscape.

POSITION REQUIREMENTS:

• Electroluxis seeking an ambitious, structured and news-driven leader with the ability totranslate regional and Group narratives into compelling stories that work fordifferent audiences through different channels and formats.
• To be considered for this role, you must bewell-experienced with corporate communication and know how to engage andfacilitate an employee dialogue. You know the language of social media andthough you have a creative pen, you are also careful with the choice of wordsand know when to press 'publish' and not. You understand the regulations for alisted company and the assessments that relate to it.
• You can build an in-depthunderstanding of the company, its strategy, operations, business objectives andindustry. You possess strong writing and editing skills and have professional experience working withboth internal and external communication (media relations, articles, news,press releases, video and/or social media assets). Also, you are experiencedwith different digital platforms and collaboration tools such as intranet, websites and social media.
• Youhave experience leading people and possess strong project management skills,including planning and scheduling, as well as managing deadlines, and canhandle several tasks at once in a structured way. You are a trusted andrespected advisor to senior management and actively seek opportunities tocoach.
• You are not easily intimidated and know where andwhen to compromise. One of your skills is the ability to negotiate conflictinginterests. You have business acumen and are able to quickly analyze complexscenarios to determine where and how communication can help solve challengingbusiness situations. You are self-driven and know when to make decisions and toseek advice. You know how to build relationships with stakeholders andcolleagues. You are well-experienced with reputation management includingissues and crisis communications.
• Asa candidate you have a proven track record from a similar role, a Bachelor's degree and approximately ten years of relevant experience in corporatecommunications. Media relations is part of the scope but with considerable supportand guidance from Group. You are fluent in English, andit is a plus if you read and understand Spanish.
• Personal development and organization.
• Theposition is based in Charlotte, North Carolina, and some travelling should beanticipated. The Head of Communications NA has dual reporting to the Head of HRNA and to the SVP of Corporate Communications. The role is a member of theCorporate Communications leadership team and worksclosely with the business areas and global functions. The ElectroluxGroup provides career opportunities within a global, growing and yet lean organization.
• Applyfor this role via Electrolux Open Jobs (internal) or the company Group site onLinkedIn.

#LI-LH1 #LI-Hybrid

POSITION REQUIREMENTS:

COMPANY DESCRIPTION
Electrolux shapes living for the better by reinventing taste, care and wellbeing experiences, making life more enjoyable and sustainable for millions of people. As a leading global appliance company, we place the consumer at the heart of everything we do. Through our brands, including Electrolux, AEG, Anova, Frigidaire, Westinghouse and Zanussi, we sell more than 60 million household and professional products in more than 150 markets every year. In 2017 Electrolux had sales of SEK 122 billion and employed 56,000 people around the world. For more information go to www.electroluxgroup.com.