Head of community - Studio

Company Description

Wix makes it possible for anyone to succeed online. Since 2006, we’ve grown to around 5,500 employees in 22 countries, launched over 40 products, and serve over 243 million users and their visitors worldwide. At Wix, we push you to innovate, evolve in non-traditional ways, and collaborate. We operate in small teams that work closely together at a high level. 

Although we’re already industry leaders in web creation and business, our work is nowhere near done. Our goal is to become the main engine of the Internet so we can create a more open web for all.

We're proud to be an equal opportunity employer. Wix was built around the idea that everyone has the right to be successful, online. This same vision defines us as an employer: creating a work environment where everyone is welcome, and anyone has the right to succeed.

Job Description

As the Head of Community, you'll lead, nurture, and grow our community of creators, fostering meaningful relationships and empowering members to achieve their full potential. You'll design and implement strategies to deepen engagement and advocacy within Wix Studio's creative professional network.

In your day-to-day, you will:

• Develop and execute strategies to engage, support, and grow our community of professionals

• Create opportunities for active participation and knowledge-sharing within the community

• Act as the voice of the community within Wix Studio and advocate for their needs and feedback

• Plan and oversee community-focused content, workshops, webinars, and events

• Build strong relationships with key community leaders, influencers, and partners

• Work closely with product, marketing, and support teams to relay insights from the community and shape product improvements and new features

• Track key community metrics and analyze data to inform strategy and demonstrate growth

Qualifications

• Proven experience in online community management or a similar role, ideally in the tech and creative industries

• Managerial experience with a demonstrated ability to lead and develop a team

• Deep passion for digital creation, with an understanding of the needs of designers, developers, and marketing professionals

• Experience using creation tools, ideally with firsthand experience using Wix Studio or similar platforms

• Excellent interpersonal and communication skills; ability to build trust and rapport with diverse stakeholders

• Strong organizational and execution skills; ability to plan, prioritize, and deliver high-quality work in a fast-paced environment

• Creative problem-solver who loves to help and is motivated by seeing others succeed

• Proficiency in utilizing social media, forums, and other digital platforms for community building

• A strong understanding of current web trends, with experience across key social platforms and digital spaces where the target community is most active

• Experience in organizing events, with a strong preference for candidates who have built or managed communities of their own

• Candidates with an established online presence who understand digital trends and know how to engage audiences across various social media platforms

• A preference for candidates who are creators themselves, whether through social media, blogging, vlogging, or other content creation forms

Additional Information

At Wix Studio, you’ll be joining a passionate team that values creativity, innovation, and collaboration. You’ll have the opportunity to make a significant impact by shaping the way our community engages with our platform and contributes to their success. If you’re a community champion who thrives on helping others grow and succeed, we would love to hear from you.