Head of Credit and Quality Assurance
Job Description
Company Summary
DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America's First Smart Networkβ’.
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.
Department Summary
Our investment in the future needs those with an eye on the bottom line. Our Billing & Credit teams work behind the scenes, dedicated to ensuring a seamless experience for millions of customers across all our brands while efficiently addressing any billing concerns.
Job Duties and Responsibilities
Key Responsibilities:
- Lead teams overseeing all facets of the consumer credit experience for Boost Mobile
- Develop procedures to process and credit policy
- Manage policies supporting customer offers
- Support departmental budgets related to billing
- Collaborate with our technical partners to make improvements to the various billing systems
Skills, Experience and Requirements
Skills and Qualifications:
- Ability to build and lead high-performing teams
- Experience leading projects and initiatives efficiently and effectively
- Motivation to achieve results in a fast-paced environment
- Knowledge of the elements of payment and billing events or trends
- Familiarity with payment and billing regulatory reporting and compliance
- Experience analyzing and interpreting complex data or large amounts of information accurately and taking action confidently
- Executive presence and the ability to communicate effectively across varying audiences
- Collaborative, hands-on approach to work that is reflected through their management style and employee communications
Visa sponsorship not available for this role
Salary Ranges
Compensation: $127,050.00/Year - $181,500.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
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Date Posted
12/07/2024
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