Head of Diversity, Equity and Inclusion

About the People Team

As a People team, our purpose is to drive the success of the business through the success of our people. Our ambition is to be known as the most impactful, innovative and effective People Team in Tech. We seek inspiration in our employee value proposition: Imagine what we’ll build together. We push the boundaries of what People Teams can achieve through bold ambition, innovation and creativity. We couple that innovative spirit with execution prowess and operational excellence in order to drive transformational change. Finally, we believe that because business and people outcomes are inextricably linked, leaders must be accountable to both. In other words, people outcomes must be Leader Led and People Team enabled. For every process, philosophy and program that we build, we hold all leaders accountable (including ourselves) and collaborate with them through deep partnerships across the business. 

About the Role

As our Head of Diversity, Equity and Inclusion, you’ll be responsible for influencing leaders and executing on strategies to increase representation, drive high engagement, and grow our people. You will be a trusted partner that demonstrates the meaningful (and challenging) balance of being a business leader, a DEI leader, and a People leader all at once. You will inspect the foundation that exists – one that leans on a "leader-led" philosophy" – and unlock further growth by iterating, rebuilding, and accelerating progress towards where we want to be in the future. That is, to apply DEI expertise to our people and business processes, to create an inclusive environment where people from different backgrounds belong and succeed, and to build a diverse team that leverages our differences as people to help enable Thumbtack’s success as a business. 

The DEI team is a part of the People Partnership & Development (PPD) team, which also includes HR Business Partners and Organizational Development. PPD is responsible for enabling Thumbtack to achieve its business goals by fostering high-performing, engaged, inclusive teams.  Our team is considered a strategic partner to the business and the teams within PPD collaborate closely, including how we set roadmaps and how each team influences the processes and programs of the other teams. This role oversees the DEI team and reports to the Senior Director, People Partnership & Development, a member of the People Leadership Team, and is virtual-first, in line with our Future of Work vision.

Responsibilities

• Own, evolve and drive the implementation of Thumbtack’s DEI strategy, including how we embed and mature our DEI practices for everything that touches the employee lifecycle (e.g. recruiting, analytics, learning and development, performance management, recognition, succession) 
• Create impact through DEI goal-setting and the strategic use of DEI data, improving our infrastructure for accountability and how we track progress towards goals
• Support and influence recruiting strategies and best practices including recruitment marketing, selection process, and employer brand initiatives, in partnership with our Recruiting team
• Build and lead engagement and development initiatives, in partnership with our Org Dev team
• Liaise with and integrate our vibrant Employee Resource Groups (ERGs) into our overall DEI strategy and goals 
• Strategically select and oversee external partners to augment our DEI efforts, in addition to maintaining knowledge related to emerging policies and practices, to push our thinking and to help us drive change 
• Manage a small team, allocating resources and priorities accordingly

What you'll need

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

• 12+ years of work experience, with experience touching DEI, HR, Recruiting or other people-related functions
• 3+ years of people management experience
• Passion for driving DEI work in a business context
• Experience translating vision and strategy into executable goals and driving your and adjacent teams to accomplish those goals
• Experience interpreting data and analytics to develop insights, tell stories, guide decisions, and measure impact
• Experience collaborating with leaders at all levels, including senior leadership, to effectively launch large, company-wide initiatives
• Experience managing change, including seeking to understand the nuances of an organization and building relationships to effectively address and change behavior  

Bonus points if you have

• Experience operating with limited resources
• Experience operating in and adapting to a continuously changing environment 

Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines. Learn more about our virtual-first working model here. #LI-Remote

For candidates living in San Francisco / Bay Area, New York City, or Seattle metros, the expected salary range for the role is currently $230,000 - $280,000. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

For candidates living in all other US locations, the expected salary range for this role is currently $200,000 - $250,000. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.