Head of National Sales and Relationship Management

WHO WE ARE...

Maxwell was founded in 2015 by homebuyers who were shocked by the complexity and inefficiencies of the mortgage process for borrowers and lenders alike. Since then we’ve created the only end-to-end infrastructure platform in mortgage that provides software, fulfillment capabilities and access to the capital markets for hundreds of lending institutions. Today, Maxwell makes the mortgage process more efficient -- closing loans 45%+ faster -- while providing lenders of all sizes with access to better pricing and products. Maxwell Capital, a division of Maxwell, provides third-party origination (TPO) and correspondent lending to Maxwell’s clients, enabling their access to the secondary market. Our mission is clear: to give every lender on Maxwell a permanent, disruptive financial advantage. In doing so, we’re broadening the pathway to homeownership for millions of borrowers in every community in America.WHO YOU ARE: 

The Head of National Sales and Relationship Management for Maxwell Capital will lead and accelerate the national sales effort of Maxwell’s TPO and correspondent lending division. In this pivotal leadership role, you will shape the turning point of our TPO and correspondent lending sales to serve community banks, credit unions and small and midsize independent mortgage banks. You will set the sales growth vision, develop and implement a strategic sales plan, optimize pricing and fulfillment operations, and deliver consistent, high-growth production through effective recruiting and management of Regional Account Executives (RAE), and collaborating closely with cross-functional teams. Your expertise will be instrumental in shaping product development, pricing strategies, and service quality to foster strong Correspondent relationships. Importantly, we expect the ideal candidate to have a track record of establishing and growing sales strategy for a new entrant in correspondent lending or third-party origination, bringing market knowledge, competitive insights and a demonstrable understanding of scale-building. Maxwell emphasizes rapid iteration, hands-on execution and a culture driven by a mindset of ownership.

WHAT YOU’LL DELIVER:

• Leadership and Strategy: Set, implement and iterate a national sales strategy to deliver transformative growth in annual loan production targets. Provide strategic guidance to RAEs, ensuring efficient new sales pipeline management, growth in share of wallet of existing relationships, and attainment of aggressive annual production and revenue targets. Maintain a sharp focus on revenue performance, forecasts and key growth initiatives while upholding loan quality and customer service standards.
• Team Development: Develop a high-performing sales force by recruiting, hiring, coaching, training, and motivating teammates. Cultivate a culture of excellence, innovation, and continuous improvement within the team, focused on setting and delivering forecasts aligned to growth expectations
• Collaboration and Communication: Collaborate seamlessly with fulfillment support, trading desk and other sales teams to ensure timely updates on product information, policy changes, and accurate loan registration confirmations for clients. Oversee pipeline of clients to credit committee. Provide regular reporting and updates to the executive team and to the board.
• Product Innovation: Proactively identify and research new mortgage products and enhancements, leveraging the breadth of Maxwell’s solutions and relationships, presenting recommendations to the leadership team. Stay attuned to the evolving needs of our clients and partner with other teams across Maxwell to deliver.
• Industry Awareness: Actively raise Maxwell Capital’s profile at industry functions and associations, representing our organization at state and regional events for independent mortgage banks, credit unions and community banks. 
• Risk Management: Assist in managing counterparty risk, including watch list participation and annual renewal responsibilities.

SKILLS & ABILITIES:

• Growth-Oriented Sales Leadership: Proven experience leading TPO and correspondent sales teams in a complex, scaling business, with prior experience on a senior leadership team. Familiarity with effectively managing remote sales teams.
• Business Development & Sales Expertise: Early career experience in correspondent business development/account executive roles, leading to increasing sales leadership responsibilities for growing businesses Strong understanding of scaling models and sales metrics. 
• Strategic Communication: Exceptional verbal and written communication skills, with the ability to develop compelling sales presentations and reports, and comfort engaging with senior leadership teammates and boards
• Industry Engagement: Willingness to actively engage with state and regional Mortgage Bankers Association (MBA) boards and committees.
• Demonstrated Growth Mindset: Thrive in a dynamic, fast-paced start-up environment with highly aggressive growth expectations and adapt successfully in the face of ambiguity
• Client Oriented: Empathetic to the customer experience and able to flex to various audiences. Strong mortgage production knowledge to support client fulfillment expectations. Provide exemplary service in all client interactions and communications; always uphold Maxwell Capital service standards and exercise good judgment.

Education and Experience

• Experience in a fast-paced environment of growth of 200% or more annually. 
• Proven track record of not just running but successfully building a national correspondent sales team with clear results showing traction and growth exceeding $10B a year
• A bachelor's degree in a business-related field or equivalent education. MBA a plus. CMB a plus.
• Minimum 15 years of correspondent or wholesale lending experience
• Minimum 10 + years experience establishing and leading a national TPO, correspondent and/or wholesale lending team

PHYSICAL REQUIREMENTS: 

• Travel: Flexibility to travel as required, including overnight stays, up to 30% 

WHAT WE OFFER YOU

An opportunity to be a key part of an agile team of thinkers and doers collaborating to change a multi-trillion dollar industry. We offer meaningful equity at a growth-stage company, a competitive salary, top-tier medical, dental, and vision insurance, and flexible work hours and vacation time. Here are our awesome benefits in black
and white:

• Competitive pay and meaningful equity as an employee at a fast-growing, venture-backed company. We want you to participate and make decisions as an owner with our future in mind
• Employee-centric environment - initiatives in place to create an environment of belonging and inclusion and career path plans based on achievable goals and not tenure or nepotism.
• A 401(k) and top-tier insurance plans to select from along with a FSA and HSA where you can set aside pre-tax money for out-of-pocket expenses
• Flexible time off plus all 10 major holidays and 2 floating holidays for your birthday, religious holiday or other special day of your choice
• Two volunteer days - paid days off to volunteer each year at the charity of your choosing
• An “Even Merrier Holidays” when we slow down between Christmas and New Year so you can enjoy more time with your loved ones
• A powder ski day for that one day when you’ve just got to hit the slopes with no lift lines

Compensation Range: The compensation for this role will include a combination of base pay as well as uncapped commission and equity options. We estimate the OTE with achieved targets to be approximately $500K annually.

OUR APPLICATION PROCESS

At Maxwell, we value our differences, and we encourage all—especially those whose identities are traditionally underrepresented in tech organizations—to apply. Maxwell is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by
law. If you require further accommodations or have questions regarding the accessibility of our roles, please reach out to [email protected]. All employment decisions at Maxwell are based on a person's merit, business needs, and role requirements. At Maxwell, we're looking for candidates with great experience and alignment with our core values. This is a full-time, salaried role based in Denver, CO.

While we appreciate the interest, we are not accepting opportunities from contingency staffing agencies.