Head of Operations

We’re hiring a Head of Operations to help build the future of psychedelic therapy and literally save lives. You’ll take the reins from Employee #1 and Founding Head of Clinical Operations, Jack Swain.

“Mindbloom has been the most proud and fulfilling experience of my career. I joined Mindbloom to make exponentially better mental health outcomes a reality. 5 years later, Mindbloom is available to nearly every American 🇺🇸 . We’ve facilitated 500K treatments, published two largest-ever (by far) clinical studies of psychedelic therapy and recruited nearly 1,000 Bloomineers (current + alumni) to our movement 🚀. I’m surrounded by brilliant, compassionate, and super fun colleagues. I regularly well up with joy when I read client stories.

I’m stepping away to pursue my next adventure, but not until we find an exceptional leader to help write Mindbloom’s next chapter 📚. And I’m wholeheartedly committed to a top-notch transition.”

-Jack

Mindbloom🧠

We’re on a mission to transform lives to transform the world. 

The first and largest national provider of psychedelic therapy, we’ve been working to make psychedelic medicine the #1 solution for mental health and wellness since founding in 2018.

• 275,000+ treatments provided per year

• In 38 states reaching 86% of Americans

• Best-in-class peer-reviewed and published client outcomes (89% improvement rate)

Today, we offer a comprehensive at-home ketamine therapy product that’s remarkable in quality, disruptive in affordability, and delightful in convenience. Tomorrow, Mindbloom will offer the next generation of FDA-approved psychedelic medicines, including MDMA and psilocybin.

The Head of Operations Role 🎨

As Head of Operations, you’ll help make Mindbloom the #1 trusted brand and a mainstream mental health treatment. You’ll take care quality and operational excellence to new heights and launch clinical products to amplify the value we deliver to our clients.

• Profitability: Strategically reduce care costs by improving efficiency across our clinician, guide, and support teams (200+ individuals)Life-Saving Treatment, At-scale: Optimize clinician and guide capacity to quickly deliver life-changing healing and growth 

• Seamless Client Journeys: Ensure high-quality and frictionless care by minimizing scheduling and fulfillment issues

• Breakthrough Therapies: Operationalize new clinical products, increasing LTV and expanding access to next-generation mental health treatments 

Do The Best Work Of Your Life ✨

They say the team that you build is the company you build. We have a team of proven winners.

• Our Founder and CEO, Dylan Beynon, is a 3X founder building world-positive companies (1 exit and 2 category leaders with hundreds of millions raised)

• Our Medical Director, Dr. Leonardo Vando, is a pioneer in psychedelic therapy

• Our seasoned leadership team comes from household-name startups

We’re backed by Tier 1 investors including Kleiner Perkins, 8VC, and Founders Fund. We’re the market leader, we’re growing fast, and we’re playing pro ball.

Build In A Conscious Company Culture 🧘🏽‍♀️🧘‍♀

We don’t just transform our clients’ lives – we transform our Bloomineers’ lives too, through a culture of freedom and responsibility:

• Remote-first from founding

• Asynchronous-oriented

• Writing-based

Mindbloom won the Tony Hsieh Award for our innovative culture and was named one of LinkedIn’s Top 50 Startups. 

Our core values:

• Practice Intellectual Honesty

• Make Exceptional Decisions

• Cultivate Wholeness

• Focus

Every day, we share stories from clients like Melody and Erza whose lives have been transformed by Mindbloom. Every day, we see data from thousands of clients showing the power of this medicine. Every day, your work truly makes a difference.

Sound Like You? 🎧

• Machine Builder: Designs scalable and automated solutions from first principles with KPIs to monitor success

• Margin Maximizer: Track record of increasing efficiency and decreasing cost without sacrificing quality; expert negotiator (internally and externally)

• First Principles Thinker: Questions assumptions and analyzes problems from the ground up; challenges conventional wisdom to optimize client outcomes and experiences

• Analytic Horsepower: Aptitude for crunching and synthesizing large data sets to drive business decisions; thinks a few layers deeper than average

• Mission-Obsessed: You have a personal connection to our mission

• Remote-able: You excel in a remote-first, writing-based culture of freedom and responsibility

• Practices Intellectual Honesty: You seek and speak the truth directly and possess high courage and low ego

• Makes Exceptional Decisions: You use the case-appropriate level of rigor, data, and speed and champion the client

• Cultivates Wholeness: You bring your authentic self and practice positivity

• Focus: You practice deep work, say no often, and do less, better

Interview Process ✍

• Phone Interview

• CEO Interview 

• Career Story Interview

• Case Study

• Leadership Team Interviews • Reference Calls

Benefits 🤝

• Insurance: Medical, dental, and vision insurance for you and dependents 

• Time Off: Unlimited vacation and sick days 

• Wellbeing: Steeply discounted Mindbloom for you and family 

• Culture: Annual company retreat and department offsite

• Work From Home: You get whatever you need to excel 

• Retirement: Employer-sponsored 401k plan 

• Family: Parental leave

Given Mindbloom’s funding and size, we heavily value the potential upside from equity in our compensation package. Further, note that Mindbloom has minimal hierarchy and titles, but the scope of role and compensation will be reflective of your level. The estimated annual salary range for this role is $180,000 - $240,000 USD. The actual base salary may differ based on your current level of job-related skills and experience, and on market data changes. Total compensation for this role may vary depending on equity, sales incentives (for sales roles), and benefits elected.

We are focused on building a diverse and inclusive workforce. If you’re excited about this role but do not meet 100% of the qualifications listed above, we encourage you to apply.

Mindbloom is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law.