Head of Payments

We are currently seeking a Head of Payments to lead one of our established streaming products. In this role, you will have the autonomy to implement innovative strategies within the product’s payments department, while also building and leading your own team to achieve ambitious goals.

Our mission is to break into the top 5 products in the social networking niche within the next 3 years.

In this role, you will

• Develop and execute a payments-related feature roadmap and KPIs to monitor their effectiveness
• Analyze customer needs, stay up-to-date with current market trends, and identify potential partnership opportunities
• Collaborate with international payment solution providers
• Build a reporting system for monitoring and extracting actionable insights for feature development
• Optimize payment pass-through rates, reduce chargeback rates, and reduce fraud rates
• Implement and manage product anti-fraud mechanics, including ML system integration
• Analyze the effectiveness of payment methods and different payment packages through A/B testingIntegrate new payment providers and methods
• Manage the billing support function
• Lead the launch of payment infrastructure in foreign jurisdiction

It’s all about you

• 4+ years of experience in product management, including 2 years of experience in payment-related roles 
• Minimum 2 years of experience in the B2C sector
• Upper-intermediate English proficiency or higher
• Proficiency in analyzing user feedback and dataCompetitor analysis skills
• Experience in conducting A/B tests
• Ability to plan and prioritize the product roadmap according to the business strategy
• Prioritization experience using frameworks like RICE
• A team player with an initiative and proactive approach to proposing product improvements
• A strong data-driven and ownership mindset

Would be a plus:

• 2 years of experience with mobile apps
• Deal with pay-out with services: Payoneer, Skrill, Paxum,Tipalti
• Work with pay-in services: Safecharge (Nuvei), CheckOut, Minroad, APM
• Work with fraud in services: Sumsub, Ondato, Sift, Ping Identity

Would be a plus

• 2 years of experience with mobile apps
• Deal with pay-out with services: Payoneer, Skrill, Paxum,Tipalti
• Work with pay-in services: Safecharge (Nuvei), CheckOut, Minroad, APM
• Work with fraud in services: Sumsub, Ondato, Sift, Ping Identity

What we offer

• Comfortable working environment. You can work at our comfortable hub in Kyiv or remotely anywhere with a flexible schedule. We reimburse expenses for renting workspaces in other cities. Also, you can get financial and legal support, modern equipment, and up-to-date tools.
• Highly-skilled team. We have several independent products and cross-functional autonomous teams with Tech leads. The seniority level of the team is Middle & Senior, so you will get the option to share practical cases and knowledge with experts in the social networking niche.
• Personal impact and ambitious goals. Our products are in top positions in their categories on App Store and Google Play. We’re free to implement our ideas and directly influence products, cherishing our users. So you can make your direct impact on fast-growing products with a multi-million audience.
• Investment in the future. The growth of our teammates is boosted with performance-oriented reviews, IDPs, free English classes, reimbursement of professional development courses, constructive feedback, international projects, a corporate library, and knowledge sharing.
• Care and support. We maintain a human-to-human approach and care for our teammates' safety, health, and rest with 20 paid vacation days, 15 days of paid sick leave, also 100% coverage of medical insurance, reimbursement for sports and equipment, corporate events, stylish merch.

Hiring process

• Intro call
• Hiring Team Interview 
• Test Task
• Final Interview
• Reference check
• Offer