Head of People Operations

Traject is a unique software business that buys, builds, and operates market-leading vertical SaaS companies in the marketing technology space. We have acquired ten businesses since January 2018 in the reviews management, social media, and Data/SEO space. These ten products collectively form Traject, which is going to market as a single vertical SaaS offering.

• Traject Data is a collection of software platforms for brands and agencies that allow firms to effectively and accurately monitor, test, measure and prove SEO strategies to their customer bases.
• Grade.us and GatherUp help businesses operating multiple locations engage customers quickly and identify opportunities to improve through its monitoring and management platform.
• PLANOLY / Sendible / Loomly are full-service social media management platforms that offer both social media monitoring and scheduling of content.

Mission of the Role 

To establish and cultivate a renowned culture and people operations team that attracts and retains top-tier talent, while supporting individual brands in becoming best-in-class solutions.

• Develop and execute a comprehensive people strategy, aligned with the company's vision, mission, and business goals, for all five brand solutions/entities.
• Manage and lead the People Operations function, initially consisting of a team of two direct reports, with the responsibility of scaling the team as needed to support the company's growth.
• Establish strong relationships with key stakeholders, including executive leadership, managers, and employees across all brands, to foster a culture of collaboration, inclusion, and high performance.
• Oversee the entire employee lifecycle, including talent acquisition, onboarding, performance management, learning and development, employee engagement, and retention.
• Develop and implement effective compensation and benefits programs, ensuring they remain competitive and aligned with industry standards.
• Drive initiatives to promote diversity, equity, and inclusion, creating an environment where all employees feel valued and can contribute to their fullest potential.
• Implement and maintain HR policies, procedures, and systems that adhere to applicable laws and regulations, and support the company's values and culture.
• Collaborate with the CFO to manage the People Operations budget, ensuring the efficient allocation of resources.
• Leverage data and analytics to drive continuous improvement in people-related processes, programs, and decision-making.
• Stay up-to-date on industry trends and best practices, and continuously seek opportunities to enhance the company's people-related functions

What we'll love about you 

• Bachelor's degree in Human Resources, Business Administration, or a related field. A Master's degree or relevant professional certification (e.g., SPHR, SHRM-SCP) is preferred.
• Minimum of 10 years of progressive experience in Human Resources, with at least 5 years in a leadership role within the technology/software industry.
• Proven track record of building, scaling, and managing high-performing People Operations teams in fast-paced, growth-oriented environments.
• Deep understanding of HR best practices, employment laws, and regulations.
• Exceptional interpersonal, communication, and relationship-building skills, with the ability to inspire and motivate teams and individuals at all levels of the organization.
• Strong strategic thinking and analytical skills, with the ability to translate business objectives into actionable people strategies and initiatives.
• Demonstrated success in driving diversity, equity, and inclusion initiatives.
• Experience working with multiple brands or entities within a single organization is a plus.
• Comfortable with change management and adapting to the evolving needs of a growing company.
• High level of integrity, professionalism, and discretion when handling confidential information.
• You don’t miss the forest for the trees – you are able to understand systematic business needs and create actionable roadmaps to achieve milestones in alignment with those needs
   

U.S. Equal Employment Opportunity/Affirmative Action Information
Traject is proud to be an equal opportunity employer and will consider all qualified individuals seeking employment without regards to race, color, creed, religion, gender, gender identity, national origin, citizenship, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, or any other protected classification.