Head of People Partners (North America, EMEA, APAC)

Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.

The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve.  Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact. 

Reporting directly to the Global VP of People, you will be a trusted advisor and partner to senior executives and lead a talented and dedicated team of HR Business Partner professionals across the North America, EMEA, and APAC. This position will provide support to drive overall organizational effectiveness, workforce planning, organizational design, leadership coaching, culture strategies, and change transformation leadership.

• Act as a strategic advisor to leaders across North America, EMEA, and APAC to collaboratively execute on the long-term vision for key HR initiatives, including talent mapping, succession planning, performance reviews, and organizational development.
• Manage and grow a team of Global People Partners supporting our Global Sales, Marketing, Finance, HR, Customer Success, Implementation, and Operations teams. 
• Identify opportunities to architect effective and dynamic organizational designs and development interventions, promoting efficiency and team engagement. Offer thought leadership in understanding the impact of changes in the organization. Act as an organizational champion in building organizational capabilities, reducing complexity, and maximizing team performance. Simplification is critical.
• Drive several key initiatives ensuring global scalability. 
• Partner with our finance team on headcount planning, compensation reviews, performance review cycles, and any M&A activity. 
• Develop change management plans to deliver required outcomes. Partner with senior executives to leverage change acceleration techniques, create team effectiveness plans, enable culture development plans, bring employee engagement plans to life, and drive inclusion and diversity initiatives.
• Act as a senior escalation point to leaders for employee relations issues.

• 10+ years experience with strategic people partner leadership with 3+ years managing a team. 
• Experience driving strategic HR initiatives, including succession planning, talent mapping, performance and compensation reviews, and change management. 
• Experience providing executive support to leaders across the US, EMEA, and APAC. 
• Experience with managing M&A’s from the People perspective and change management.
• Experience working in a high-growth environment ideally in a high-tech or a SaaS company.
• Excellent meeting design and facilitation skills. Strong problem-solving skills are a must.
• Proven attention to detail and the ability to effectively handle multiple priorities is a must, along with the ability to problem-solve when appropriate.