Head of Pre-Sales Engineering

Remote in: CA, CO, Washington DC, FL, GA, IL, IA, IN, KS, MA, MO, NJ, NV, NY, OR, TX, UT, VA, WA

Are you ready to lead the charge in driving technical excellence and customer success at AgentSync? We're seeking a dynamic and strategic Head of Pre-Sales Engineering to join our team and play a pivotal role in shaping our go-to-market strategy.

In this role, you'll be the linchpin connecting our prospects, product, and long-term success. Your primary focus will be on enhancing the "technical win" by collaborating closely with our VP of Sales and VP of Professional Services to refine our technical selling approach and empower our teams to execute flawlessly. 

This role will be accountable for ensuring the effectiveness of our product demonstrations, conducting thorough technical discovery, capturing clear and comprehensive requirements, and providing valuable insights to address customer concerns through our solution and implementation strategies. Your success will be gauged by metrics such as high customer satisfaction, low change order rates, and the alignment of customer expectations during implementations.

This role's influence will also extend to shaping our product roadmap, drawing from your interactions with customers to steer product strategy and drive the development of cutting-edge features.

As a visionary leader, you'll lead a team of 5-6 individual contributors, guiding them to deliver exceptional solutions for our customers. Your expertise will be instrumental in designing and delivering tailored solutions, ensuring that our clients achieve maximum value from AgentSync.

If you're passionate about driving innovation, shaping customer experiences, and leading high-performing teams, we want to hear from you. Join us in revolutionizing the way we bring our product to market and empowering our customers to thrive with AgentSync.

What you’ll do:

• Partner with VP of Sales to ensure we hit our revenue targets
• Lead the development and execution of the technical selling strategy, ensuring alignment with overall company goals and objectives.
• Collaborate closely with the VP of Sales and VP of Professional Services to shape the go-to-market approach and drive successful customer engagements.
• Oversee the design and delivery of tailored solutions for customers, ensuring they derive maximum value from AgentSync's offerings.
• Provide strategic leadership to a team of 5-10 individual contributors, fostering a culture of collaboration, innovation, and continuous improvement.
• Actively participate in customer meetings, presentations, and demonstrations to showcase the technical capabilities and benefits of AgentSync's solutions.
• Serve as a trusted advisor to executive leadership, offering strategic guidance and insights to drive business growth and customer success.
• Act as a key liaison between customers, prospects, and internal teams, effectively communicating feedback to inform product strategy and roadmap decisions.
• Drive innovation by identifying opportunities for new product features and enhancements based on market trends and customer insights.
• Stay abreast of industry developments, competitive landscape, and emerging technologies to maintain a competitive edge in the market.
• ~25% travel to Customers and conferences will be expected for this position

Your experience:

• 10+ years in pre-sales engineering or technical sales roles within the software industry, preferably in SaaS or enterprise software solutions.
• Leadership experience, with a demonstrated ability to build, mentor, and develop high-performing teams of 5+ individual contributors.
• Proven track record of success in leading and closing complex technical sales opportunities, with a focus on driving revenue growth and exceeding targets.
• Strong technical acumen and understanding of software architecture, integration methodologies, and cloud computing principles.
• Demonstrated ability to effectively communicate and present technical concepts to both technical and non-technical audiences, including C-suite executives.
• Experience in influencing product strategy and roadmap decisions based on customer feedback and market insights.
• A strong track record of problem solving and a “roll up your sleeves” mentality

Don’t meet every single requirement? 

At AgentSync we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

About us:

AgentSync builds modern insurance infrastructure that connects carriers, agencies, MGAs, and producers. With customer-centric design, seamless APIs, automation, and unparalleled service, AgentSync’s solutions provide data intelligence and streamlined onboarding and compliance management processes that reduce costs, increase efficiency, and get producers ready to sell in hours instead of weeks. Founded in 2018 by Niranjan “Niji” Sabharwal and Jenn Knight, and headquartered in Denver, Colorado, AgentSync has been recognized as one of Denver’s Best Places to Work, a Forbes Magazine Cloud 100 Rising Star, and as an Insurtech Insights Future 50 winner, and was ranked 65th in Forbes – America’s Best Startup Employers 2023. 

Salary:

In accordance with Colorado law, the following represents AgentSync’s reasonable estimate of the range of possible compensation for this role, if hired in Colorado.

Denver/Boulder Metro

 $190,000 - $220,000 base  // $250,000 - $300,000 OTE

Additionally, this role is eligible to participate in AgentSync’s equity programs.

100% Company Paid Healthcare Insurance (for you and any dependents)

• Medical
• Dental
• Vision
• Parental leave and return to work childcare stipend

Financial Benefits

• 401(k) retirement savings plan

Other Benefits

• Unlimited PTO
• 11 paid holidays per year

Candidates: AgentSync Recruiting & Talent teams will only communicate with you using @agentsync.io email addresses. When you receive communication from AgentSync, check the email address domain to ensure you're connected with our team (and not a scammer!).