Head of Product and Engineering - Partner Ecosystems & Verticals

As the Head of Product and Engineering - Partner Ecosystems & Verticals, you will lead the product management and engineering functions required to build and deliver the products needed for the success and growth of the business unit. The newly formed Ecosystem and Verticals Cloud will streamline our offering for our ISV/Developer and Managed Service Provider ecosystem to help us scale through partners. This BU will also focus on creating best-in-class experiences for the last mile verticals like Healthcare, Hospitality and Retail. The leader must have a strong understanding of the business, understand what is possible, and define success and outcomes within the product line. 

This role will require a seasoned leader who has led teams building custom solutions across business verticals such as healthcare, hospitality, education, etc. The leader will also demonstrate deep understanding of the business and customer, provide clarity of the vision, drive strategy within the business unit while aligning with other business units for synergies and dependencies. The leader will also be a key member of Nextiva’s executive team and have demonstrated ability to work with leaders in other disciplines like sales, marketing, operations and finance.  

Key Responsibilities  

Product Strategy, Roadmap, and Vision: 

• Define and communicate a clear product strategy aligned with the company's mission and goals. 
• Develop and execute a roadmap that prioritizes feature development and product enhancements. 
• Stay abreast of industry trends, competitive landscape, and customer feedback to shape product vision. 
• Understanding Nextiva products, partnering with our sales teams and leaders, and defining how we build solutions targeted at specific business verticals.  

Product Development: 

• Lead cross-functional teams, including product managers and software engineers, in designing, developing, and launching software products. 
• Oversee the entire product development lifecycle, from concept to delivery, with a focus on custom solutions targeted to business segments and verticals. 

Team Leadership: 

• Recruit, mentor, and manage a high-performing team of product managers, software engineers, and quality assurance professionals. 
• Foster a culture of collaboration, innovation, and continuous improvement within the department. 

Strategic Planning: 

• Collaborate with executive leadership to align product development efforts with business goals and revenue targets. 

Product Launch and Go-to-Market Strategy: 

• Plan and execute successful product launches, including collaborating with relevant internal teams on pricing strategies, sales enablement, and marketing efforts. 
• Monitor post-launch performance and gather feedback for iterative improvements. 

Quality Assurance and Compliance: 

• Ensure the highest levels of software quality, security, and compliance with industry standards and regulations. 

Budget Management: 

• Manage the product development budget effectively, optimizing resource allocation and cost control. 

Qualifications 

• College Degree in Engineering, Sciences and/or Business Management from a recognized university. 
• Proven experience in Product Management and Software Development at scale. 
• Experience between products in the Unified Communications and Collaboration space, UCaaS or CCaaS. 
• Demonstrated ability in Agile Development Practices 
• Demonstrated ability in leading small and large teams building and shipping software at scale. 
• Excellent communication and interpersonal skills to collaborate across teams and present to stakeholders. 
• Strategic thinker with a track record of successfully bringing software products to market. 
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. 

Compensation, Rewards & Benefits:

The compensation offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. Our estimate of the expected hiring range for the position as posted is $325,000 - $460,000, including annual incentive compensation. 

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations! 🚀

To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

In 2022, Nextiva has been recognized by Comparably as the ‘Best Place to Work’ in the following categories: Best Company Leadership, Best CEO for Women, Best Global Culture, and Best Places to Work in Phoenix.

Additional workplace awards include 2021 LinkedIn Talent Employee Engagement Champion, Comparably’s Best CEO 2021, Best Company Culture 2021 and 2018, Best Company Compensation 2022, 2021 and 2019, and Glassdoor’s 2020 Best Places to Work.

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

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