Head of Product - Practice Management

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

As a Head of Product this role will work within our practice management area of Xero. Owning a number of complex and high priority product areas, including our core enablement and platform capabilities such as our public APIs, search and navigation, as well as driving success in new product areas such as AI and key commercial partnerships and integrations.

Key capabilities:

• Around 10 years' experience in product management.
• Experience with AI and/or platform products.
• Commercial and external partnership experience.
• Be values driven with a strong focus on collaboration and delivering on outcomes
• Have strong product and people leadership experience
• Love learning new things and willing to push boundaries and drive new thinking
• A track record of solving complex customer, commercial, and technical problems.
• Proven ability to lead and motivate and develop a team of product managers
• Strong stakeholder management and executive communication skills.

Responsibilities:

• Accountability for the success of multiple product areas and teams.
• Lead commercial partnership opportunities and integrations.
• Drive product strategy and a coherent narrative for your product area
• Lead a team of talented product managers and senior product managers to develop and execute the product strategy and roadmap
• You will coach team members and elevate product management capability and performance in your team and the wider division
• Collaborate with engineering, design, and product marketing to bring new products to market.
• Deeply understand your customers, and drive shared understanding of target segments across your team and stakeholders
• Be an effective spokesperson for the product, communicating effectively with executives and other stakeholders.
• Stay abreast of the latest trends in relevant industry and technology.
• Develop and implement strategies to drive product adoption and growth.

Why Xero? 

Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, health insurance, life insurance, and income protection, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.

Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. Our goal is to make sure you feel welcome and supported to do the best work of your life. 

At Xero we embrace diversity and inclusion and value a #challenge mindset. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.