Head of Product & Strategy

A little about us

We’re a Member-owned organisation with over 30,000 automotive and allied repair Members across Australia and New Zealand, ranging from national franchises to your local family workshop.

Since 1974 we’ve been supporting our Members with the solutions that really matter, centred around our flagship Trade Account which gives our Members access to instant credit with over 2,000 Preferred Suppliers, simplified monthly expenses, and a generous rewards program as the cherry on top.

Beyond that, our Members can also access a wide range of exclusive products each designed to support our Members to thrive. Whether they need equipment finance to grow their business, insurance products to protect what matters most, or an award-winning travel agency to book their next getaway, Capricorn can help.

Role Purpose

This senior leader position is responsible for driving the commercial performance and expansion of Capricorn’s business, including development and implementation of the growth strategy via products and services and through most effective channels. The Head of Products & Strategy helps everyone understand business goals by translating them into executable strategy with defined value propositions to market.

Skills, Knowledge and Attributes

• Ability to effectively communicate with, negotiate and influence key stakeholders at executive level.

• Highly developed conceptual and analytical skills with ability to facilitate and develop strategy.

• Forward thinking, entrepreneurial and innovative regarding product development.

• Ability to make commercially driven decisions and recommendations.

• Demonstrated ability to work with tight project time frames and balance multiple priorities and trade-offs.

• Ability to be resilient and adaptable in a high paced environment.

• High attention to detail with an organised approach.

• Ability to apply critical thinking and problem solve.

Experience

• Min 10 years in financial services and/or product management role.

• Demonstrated successful presenting at Executive and Board level.

• Demonstrated experience in strategy role within financial services (Highly desired)

• Previous experience as Project and/or team leader to deliver Product or service.

• Proven record of accomplishment of strategic business development and market segmentation including large-scale national go-to market launches and campaigns.

• Previous lending experience in a B2B environment with in-depth knowledge credit assessment and portfolio risk management (desired).

• Demonstrated experience in change management, learning and development.

• Broad experience of sales operations and back-office processes.

• Experience with data modelling and data visualisation tools.

Qualifications

• Tertiary Degree in commerce, technology, process engineering or a related discipline.

• Membership of an appropriate organisation or association to compliment the function of the role (e.g., Australian Institute of Management, Agile Product Owner, Lean Six-Sigma) desirable.

A little on life at Capricorn

Our community at Capricorn always comes first, and a big part of that community is our team. We genuinely believe that investment in our people is the key to everything that we do.

Joining our community is about more than just a job, so here’s what’s in it for you:

• Work flexibility – We’re all unique, and so are the ways in which we work. Whether it’s flexible hours or WFH arrangements, we’ll work with you to find the best way for us to work together.

• Development Opportunities – your success is ours too. We provide opportunities training and development that give you the tools you need to grow.

• Paid parental leave – during life’s most important times, we support both parents’ leave and their transition back to work.

• Get social – our social calendar is full up with a range of different virtual and face-to-face events to keep us connected.

• A place you want to be – from the sweeping city views, coffee on tap and the general buzz of our team, Capricorn is a place you want to be.

• A cherry on top – we’ve got a heap of benefits that our team actually use, including a fantastic reward and recognition program, wellness program, additional leave purchase and so much more!

Sound like you’d be a good fit?

If you are ready to become part of a growing community and make a real impact, get in touch today.

For further information, support with your application and detail on Capricorn, please visit our website at capricorn.coop/careers