Head of Program Management

About the role:

We're looking for a seasoned Head of Program Management to lead and manage our growing PM Program. This role is responsible for overseeing initiatives throughout the project lifecycle and helping drive results from kickoff to project completion. This person will be accountable for creating the groundwork to support our technology offerings and ensure cross-functional synergy amongst the team and our clients. Outside of leading our PM team with agility, this individual will be responsible for standardizing our management processes, policies, and our methodology.

Details of the role: 

• Job Title: Head of PMO
• Type of Work: Full-time
• Location: United States (ideally in San Diego, California!) 
• Salary: $150,000-$180,000k/year

Culture at Webstacks:

Webstacks has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hard working, and collaborative.

The day to day:

• Research and identify the best tools needed to enable the team for success.
• Monitor compliance, policies, and standards.
• Build a center of excellence for knowledge sharing on industry best practices
• Establishing the PMO role and operating model (e.g. centralized or decentralized, areas of focus) and execution methodology.
• Set standards for project management capabilities, including certifications and qualifications for Project Managers, success measurement criteria, methodologies, and tools to be used.
• Establish written guidance, templates, and practices to ensure base level execution organization wide.
• Nurture project management practitioners and give insight into industry best practices.
• Monitor staff compliance with policies and standards.

Our ideal candidate:

• The Director of Program Management will be a seasoned, disciplined, and passionate leader with proven experience in managing medium to large complex initiatives. The role requires a creative and highly organized individual that has demonstrated that they can lead, inspire, grow, and empower highly talented and committed individuals/teams, yet can be hands-on to get things done.

Leadership:

• Establish the PMO organizational structure.
• Oversee the hiring and staffing of the PMO.
• Oversee the delegation of work to PMO staff based on initiative requirements.
• Set annual performance targets for individuals, conduct performance reviews.
• Maintaining open communication with functional and technical partners to ensure goal alignment, consistent expectations.
• Owns executive status updates, report outs and risk documentation collected from all teams and facilitate monthly program reviews to ensure portfolio is well understood, on track, and actioned for success.

Project Tracking and Monitoring:

• Conceptualize, source, and implement tools to facilitate the planning, execution, and governance around organizational initiatives and projects.
• Provide executive leadership with regular readouts of portfolio health, risks, and needs based on standard reporting templates.
• Manage the risk, issue and change resolution process, and work with other leaders to take corrective action as needed.
• Oversee Project, program, and portfolio managers to ensure delivery of initiatives remain in line with organizational expectations.
• Manage portfolio of program risks and mitigation plans and ensure groups strategy, priorities and projects are being delivered on time and on budget.

Project Prioritization:

• Provide executive leaders with the information needed to assess which proposals have the highest potential value, impact and strategic alignment.
• Interface with executives to define project priorities and implementation opportunities and challenges, and keep them up-to-date with project risks and opportunities.

Knowledge, Skills, and Experience:

• Expert-level knowledge of project and change management and associated methodologies, techniques, processes and approaches (e.g. Project and Portfolio Management Methodology – PPM).
• PMI and CSM Certification preferred.
• Extensive experience with Agile development methodologies & SDLC best practices.
• Credibility as a senior-level project leader.
• Strategic Thinking: Ability to juggle multiple goals and deadlines in the context of the big picture.
• Team Leadership and Development: Ability to mentor, coach and effectively transfer expertise to others.
• Extensive knowledge of resource management tools.

Qualifications:

• The ability to manage complex situations, and extensive experience working with clients and partners.
• Strong remote team leadership qualities. Ability to work independently and across many time zones.
• An ownership mentality and entrepreneurial approach, including comfort with intelligent risk taking and problem solving skills.
• Persuasive written and verbal communication that works well under pressure.
• Adept at Program/Project and Change management.
• Ability to build and maintain relationships with senior management, stakeholders, and team members.
• Bachelor’s degree or equivalent work experience (Technical degree or Master’s degree a plus).
• 7+ years of related experience, including experience in program management in software development.

The best parts of this job

• You’re in control of your schedule. At Webstacks, we recognize you are human. Meet your deadlines, ensure your talented team and your clients are equipped to succeed, and be prepared for your meetings. You are not destined for a desk 9-5… all we ask is that you produce, develop, and succeed!
• Culture. Culture. Culture. Ego? At Webstacks, we’ve never heard of it! We are all on the same mission: progress both as a cohesive unit as a company + have a true desire to see the best in our teammates both personally and professionally.
• Work with Elite Stakeholders. You have the opportunity to work daily with some of the best minds in the tech space.
• Live and breathe on the cutting edge. You’ll be at the cutting edge of website development & design — managing your team who is working on the fastest-growing site building frameworks and design tools on the market

The worst parts of this job

• Delivering difficult news. On the team, we empathize deeply with our customers. It’s what makes delivering those moments of delight so delightful. At the same time, we sometimes have to convey difficult news that something isn’t possible or supported at this time, and it can be challenging to disappoint our eager, loyal, and thriving customer base.
• Wearing many hats is challenging. As the PM, you are at the epicenter of your team. You will need to have a grounded understanding and pulse check for all work that is going down, as you are the main point of contact for the client.

Benefits:

Embrace the Flexibility of Our Hybrid Working Model: We require employees to join us on-site at our beautiful San Diego office every Tuesday, Wednesday, and Thursday, fostering a sense of community and collaboration. We also recognize the benefits of remote work, so we provide the opportunity to work from the comfort of your own home on Mondays and Fridays. As part of our commitment to your convenience, we are pleased to offer complimentary on-site parking. Experience the balance of professional engagement and personal freedom with Webstacks.

*Fully remote working may be considered in exceptional cases. If this could be you, reach out!

• Unlimited vacation policy
• Health, dental, and vision insurance
• Matched 401(k)
• Macbook
• Paid Parental Leave
• Constant growth and learning opportunities
• Work-life balance
• An energetic, motivating and fun culture that we can't wait for you to be apart of!