Head of Program Management Office - Global Network Platform (GNP)

The Head of GNP PMO is a key senior leader driving our overall efforts across projects and workstreams to  continue to evolve a high-performing PMO that consistently demonstrates organizational value. This is a critical strategic Global Network Platform/Growth area combining both Ericsson and Vonage teams. Ths leader will  have the gravitas to rapidly establish credibility while delivering an integrated, centralized model providing direct oversight and management across the four workstreams (pods) while being fully hands on. A spirit of collegiality, camaraderie, and collaboration is also of significant importance in this highly visible position created to drive results. 

What you will do:

• Lead the cohesive, Business Management System (BMS) across the four PODS partnering with POD leaders. Weekly, monthly cadence of meetings with clear deliverables.
• Manage BMS and PMO-defined governance, processes, tools, methodologies, and resources to drive consistency across POD reporting
• Build strong relationships with all stakeholders and foster cooperation, coordination and communication across the organization and between the field and national office
• Attend weekly POD meetings to understand status of deliverables, milestones and any obstacles and any interconnectivity/interdependencies across PODS
• Effectively track, report and address portfolio and project issues and risks with the right stakeholder engagement (directing 2-4 project/program managers)
• Continually and proactively assessing the current process and feedback from key leaders providing recommendations on continuous process BMS improvement
• Strong interlock and alignment with the Security (CISO) team to ensure all CFIUS regulations are followed and adhered to
• Strong partnership with Finance on all budget related items - incremental headcount, actuals vs forecasted on all spend across all pods
• Key interface across PMO with various leaders - Sales, GTM, Marketing, HR and Finance to summary status for each pod area.
• Prepare executive level presentations for monthly Board meeting and other internal and external presentation  to reflect status of the various workstreams
• Flexibility in approach working styles bridging between Ericsson and Vonage and across timezones. 

Must have strong influencing skills, attention to detail and a maniacal focus on project management to ensure detailed tracking of all items within each pod and very strong follow up skills.  A unique balance of understanding strategy, program management with the ability to understand cloud technology solutions and work through complex situations.

18+ years experience with BS in Business. PMP certification or similar experience. Cloud technology or experience with Communications Service Providers (CSPs) highly desired in a complex and fast paced environment.  Must be highly organized, results driven and have executive presence.

What's in it for you

In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

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