Head of Quality and Release Management

Local or 100% Remote

Who we are 

Our mission at Point is to make homeownership more valuable and accessible to all. Every day, we explore, build, and iterate to create innovative financial products that improve the lives of our customers. Together, we’re creating the premier full-stack home equity platform to help current homeowners access their home wealth and aspiring ones realize their dream of homeownership. We recently raised a $120M Series C led by WestCap, and have raised over $170M overall from Andreessen Horowitz and other leading investors.

About the role

• Negotiate, plan, schedule, coordinate and implement releases by managing risks and coordinating Release Runbook review, resolve issues related to release plans and implementation.
• Work with the Development and delivery teams, production support and other stakeholders to coordinate and execute Release deployment Activities.
• Manage activities for building and maintaining software releases.

Your responsibilities

• Improve Release communication and transparency by acting as a single Point-of-Contact (POC) for release stakeholders across the business and technology teams.
• Coordinate with cross functional teams in the organization to ensure execution of the Software Development Life cycle (SDLC/ Scrum/Kanban) has been followed before allowing releases into production.
• Work with developers / DevOps team to define operational quality standards, for application releases, software vulnerability patches, environment version upgrades, quarterly volume testing and other activities that contribute to production environment availability.
• Performs initiatives related to User Acceptance Testing (UAT) process and product rollout into production.
• Oversee timely communication of upcoming releases and requirements with stakeholders.
• Develop and design standards and procedures; ensures that they are adhered to throughout the software development life cycle.

About you

• Experience with project and scope tracking tools, especially Atlassian JIRA.
• 4+ years Project Management Skills.
• 4+ years Change and Release Management experience.
• 4+ years experience with software development and testing life-cycle / Agile methodology.
• Strong interpersonal skills , written and oral communication skills. 
• Exceptional diplomacy skills and an ability to persuade and influence across organizational boundaries.
• 3+ years of people management experience and experience managing leaders.
• 6+ years experience with Quality experience.

Our benefits 

Generous health benefits

We provide medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA). Point covers 99% of employee medical, dental, and vision premiums.

Unlimited paid time off

Recharge with unlimited paid time off and 10 company holidays. 

Flexible remote & onsite work

Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ. 

Fully paid parental leave

Point will true-up wages from state-applicable PFL earnings so that the employee’s total gross pay will be equivalent to 100% of their regular base pay, as well as two weeks of fully paid leave to be available after exhaustion of state PFL. 

For employees in states without Paid Family Leave, Point will provide up to 8 weeks of paid parental leave. 

In addition, all employees will receive 4 weeks of fully paid transition time. For four weeks after returning from parental leave, and following the use of all other paid leave benefits, you may work part-time, meaning two or three days per week, and receive 100% of regular base pay.

Financial wellness

We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage. Full-time employees have the opportunity to take ownership in the company through equity options.

Extra work/life benefits

We provide monthly stipends for internet, mobile plans, and a one-time home office reimbursement. 

Point is proud to be an equal opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn. 

The expected base salary range for Technical roles (e.g. Engineering, Product, Design) at this level within Point is $169,600 to $318,000 per year. This does not include any other potential components of the compensation package, including equity, benefits, and perks outlined above. At the launch of each position we benchmark compensation to the appropriate role and level utilizing competitive compensation data from various data sources as references. At the offer stage we use  the signal we received from our interviews coupled with your experience, location, and other job-related factors to determine final compensation.