Head of Quality Assurance

Since launching, AI Squared has successfully secured contracts with the Johns Hopkins Applied Physics Lab, National Security Agency, National Geospatial-Intelligence Agency, US Department of Defense and the US Air Force, as well as a Philadelphia-based top financial services company. 

Backed by venture capital firms NEA and Ridgeline Ventures, AI Squared was also awarded four Small Business Innovation Research grants from the US Department of Defense for its breakthrough technology. AI Squared’s remarkable merit was deemed by the US Federal Government as an innovative company that is ripe with potential to continue stimulating technological advancement and innovation. 

The US Federal Government recognized AI Squared as an innovative company with the potential to drive technological progress.

The trailblazer tech startup also earned recognition in leading media outlets for outstanding contributions in the AI space, these include Washington Business Journal’s Startups to Watch in 2023, DC Inno’s Fire Awards 2022, AI Magazine’s Top 10 Startups, CRN’s the Top 10 Hottest AI Startup Companies of 2023 and 2022, Technical.ly’s Top 20 DC Companies to Keep Your Eye on 2023, CIO Review’s Most Promising Low Code No Code Platform Solutions Provider 2023. AI Squared is also a member of Microsoft for Startups program.

Job Summary: 

We are seeking a meticulous Head of Quality Assurance with a focus on the AI sector. The ideal candidate will have a strong understanding of artificial intelligence technologies and scalable enterprise software, a keen eye for strategically creating, driving and implementing processes and projects for a high level of quality for enterprise software, and the ability to work collaboratively with cross-functional teams to ensure the delivery of high-quality AI technology solutions.

Duties & Responsibilities: 

• Develops the vision and builds the culture and work standards across the entire technical team in the company.
• Takes ownership for the department’s performance as well as responsibility over the resolution of technical issues and debugging activities of the business’s software/products.
• In charge of reviewing and approving impending and on-going product quality control activities for effective issues resolution and timely release of software/product.
• Follows up on all quality assurance activities ensuring compliance with established standards and customer SLAs.
• Manages corrective action as well as preventative action, but with emphasis on root cause analyses in order to ensure that software/product issues are deterred from recurring once they are resolved.
• Approves and develops analytical reports, any changes in quality assurance processes, and any reports and recommendations for software/product management.
• Works with this team during the development of new software/products and in establishing key quality checkpoints for new products and processes, identifying and resolving potential issues at each stage, and guaranteeing a high-quality final product.
• Coordinates with engineering department leadership on release timelines of software/products and establishing minimum release qualifications.
• Maintains knowledge of emerging best practices and adopts the most suitable for application for quality assurance.
• Creates detailed, comprehensive test cases that cover a wide range of scenarios, including edge cases and potential failure points.
• Designs, implements, and maintains automated test scripts for AI applications and components.
• Integrates automated testing into the continuous integration and delivery (CI/CD) pipeline.
• This is an individual contributor role that is responsible for the entire scope of activities for quality assurance for all the of the company’s technology.

Required Skills & Abilities: 

• Excellent problem-solving and critical-thinking abilities.
• Strong communication and collaboration skills.
• Strong programming skills in languages such as Python, R, or Java.
• Certifications in software testing or AI-related domains.
• Excellent analytical and problem-solving skills.
• Effective communication and collaboration skills.
• Ability and desire to continue learning and updating skills.
• Excellent verbal and written communication skills.
• Ability to act responsibly and ethically.

Education & Experience:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 2-5 years experience delivering quality software at Enterprise scale, ideally in a large company.
• Proven experience in Quality Assurance, preferably in the AI sector.
• Strong understanding of AI concepts, machine learning, and data science principles.
• Experience with testing tools and frameworks, both manual and automated.
• Certifications in software testing or AI-related domains.
• Exposure to security testing for AI applications.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• This is a fully remote position.

About AI Squared

Founded in 2019, AI Squared is a platform designed for product owners, data scientists, and enterprise leaders. The company empowers users to accelerate both predictive and generative AI projects, measure their benefits, and drive significant revenue growth and cost reduction. For more information, please visit www.squared.ai.