Head of Revenue Product Management & Strategy

Kasa Living, Inc. · Remote

Company

Kasa Living, Inc.

Location

Remote

Type

Full Time

Job Description

The Role

In the Head of Revenue Strategy & Product Management role, you will focus on generating the highest revenue possible for Kasa's portfolio of apartments, hotels, and vacation rental properties located in over 40 cities across the nation.  You will set and execute the strategy which includes leading the team of revenue managers and analysts and portfolio pricing, product enablement, and analytics to drive performance at scale. 

This role will lead Kasa's Revenue Management team and requires frequent collaboration and partnership with the distribution, financial strategy, technology, and real estate teams. It involves regular interaction with Kasa’s property partners, investors, and the company’s senior leadership.

About the Team

Kasa's Revenue Management team is a key contributor to Kasa's long-term success by driving market-leading profit margins across our properties. In this position, you will play a critical role in determining the team's operational model and stucture, technology stack roadmap, and support significant growth into the future.

The Revenue Management team sits within the broader Brand and Revenue Department, which is held accountable for the performance of our units across all markets and for growing the Kasa brand overall. This is accomplished by listing all properties on all major OTA platforms and deploying custom sales and advertising plans to drive direct revenue. Our Brand Team is responsible for Kasa’s voice, guest communication, and personalization of the experience. Their activities translate to higher brand awareness and building Kasa’s distinct reputation.

We partner with some of the largest property owners and managers in the nation and these relationships are one of the most valuable resources we have at Kasa. The Revenue Management Team is involved in many interactions with our property partners, including investors, asset managers, and property managers.

 

Day in the life of Kasa's Head of Revenue Strategy
  • Actively monitor the market and comp-set indexes of occupancy and prices across Kasa’s entire portfolio to determine property-level performance trends
  • Collaborate with the technology team to develop pricing algorithms and improve proprietary yield management systems
  • Coach, guide, and support the team of 5 revenue managers and analysts to generate outstanding portfolio-wide results
  • Implement new yield management programs for the portfolio
  • Optimize online channel mix and drive new channel expansion decisions
  • Collaborate with marketing, sales, and reservations teams to identify and deploy RevPAR driving initiatives
  • Design and deliver meaningful revenue analytics to senior leadership
Responsibilities
  • You will manage the team and take ownership of the entire Kasa portfolio - you will be measured based on the absolute and relative performance of all Kasa’s properties
  • Actively monitor and guide pricing strategies across your portfolio markets in order to achieve an outstanding Revenue Generation Index.
  • Manage the technology roadmap and partner with technology on prioritization to deliver system enhancements that provide a pricing competitive advantage to Kasa
  • Proactively work with Sales, Marketing, and Operations to implement new strategies to target performance improvement for our property owner partners
  • Orchestrate recurring revenue performance reviews for both the Partner Executives and broader leadership teams at Kasa
  • Implement new pricing strategies and spearhead ancillary revenue opportunities
  • Lead producing top-line forecasting and budgeting reports for portfolio properties using market data and competitive analysis
Skills
  • Revenue Management Background - Strong familiarity with hotel and/or vacation rental yield management strategies and techniques
  • Proven leadership skills, experience in building and leading successful 10+ people teams
  • Strong Communicator - You are able to clearly and concisely communicate both verbally and in writing. You are extremely comfortable presenting to both internal and external parties.
  • Responsive Team Player - Colleagues know that they can rely on you to solve problems or answer revenue-related questions.
  • You take meticulous notes and are extremely organized.
  • Technologically Savvy - You acknowledge the need for technology within a successful yield management program and embrace new technological advancements. You are willing to learn new systems and think outside the box with imperfect data.
  • Excellent attention to detail and strong time management skills; this role involves multiple ongoing processes that require superior attention to detail
  • Analytical and Data-Driven - able to garner insights from large amounts of data to inform pricing decisions and revenue maximization strategies
Experience
  • 10+ years of experience in a yield or revenue management field including 5+ years in leadership positions.
  • Product management expertise including proven success leveraging technology enhancements to operationalize revenue strategies 
  • You're highly motivated and able to maintain efficiency while leading.
  • You're proactive by nature and can act decisively.
  • You’re a team player who is committed to uplifting your coworkers and the company.
  • Proficient in Google Sheets, Microsoft Excel and familiarity with online booking channels (Airbnb, Expedia, Booking.com, VRBO etc.), and pricing tools
  • We are headquartered in San Francisco but this position can be based anywhere - must be self-motivated and comfortable working remotely.
Plus if...
  • You have yield and/or revenue management experience in the short-term rental apartments/vacation rental sector.
  • You are familiar with multiple US regional markets
  • You have experience in SQL or using data visualization tools like Looker or Tableau
  • You flourish working in a remote-based role.
In one year, you will succeed at Kasa by having:
  • Successfully led the team to achieve outstanding performance results across the Kasa portfolio
  • Improved Kasa's performance relative to alternatives (Penetration to Comparable Airbnbs and Hotels)
  • Developed and successfully deliver a roadmap for proprietary revenue systems
  • Staffed the team appropriately to the growing portfolio of properties and markets
  • Established team knowledge-sharing practices to help grow the overall excellence level
  • Established yourself as a company-wide expert in the field of revenue strategy
  • Set strategy for pricing decisions and identified yield management initiatives across the portfolio
  • Achieved an overall increase in RevPAR based on pre-determined goals
  • Streamlined the underwriting process to evaluate new or existing market opportunities
  • Provide expertise and data to senior leadership for strategic decisions
  • Be instrumental in building proprietary algorithms to ensure Kasa's long-term financial success
  • Built a strong partnership with sales and distribution teams to effectively drive Kasa’s business
Benefits
  • 🌏 Remote Work: With flexibility as a core value, and over three-quarters of the team working remotely, Kasa employees are able to work from anywhere!
  • Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a 25% discount on any night for friends and family
  • 📈 Generous Stock Option Plan: We believe the success of our business should be shared with our team. As you grow with us, we increase the opportunities for you to become part-owners of our company.
  • 🙌 Flexible PTO: Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it's not disruptive to their work.
  • 📱 Cell phone reimbursement: We reimburse a portion of your monthly cell phone bill to say thanks for using your personal phone during the workday.
  • 📈 401(k) plan: As you invest in yourself and your future, Kasa invests in you too: we match 50% of the first 4% of deferred salary.
  • 🙌 Paid Time Off: Full-time hourly Kasa employees accrue paid time off at a generous rate that increases with tenure.
  • 💰 Competitive Salary: We offer base salaries at or above market rates plus additional earning opportunities based on the position
  • 🩺 Health Coverage: We've invested in comprehensive health insurance options to help when you need it most
Who We Are

Kasa is building a global accommodations brand unlike any other. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well priced, trustworthy, and that offers a large selection of great locations. Our guests enjoy seamless check-ins, spacious apartments, and attractive amenities, helping them feel right at home. If anything comes up, our remote guest experience team is available 24/7, ensuring our hospitality is always felt, though rarely seen.

Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays. Our products and systems unlock unparalleled flexibility to operate anywhere from a few Kasa to a few hundred Kasas in any type of building, in just about any location. We currently have Kasas in over 17 states and are expanding into new markets all the time.

All of this is made possible by our team members, each of whom plays a critical role in fulfilling our vision and mission. We strive to foster a culture that values feedback, support, and collaboration throughout the organization. As a remote-first company, we work hard to bridge the gap of distance through initiatives that foster connection across Kasa. A few examples include lively All-Hands meetings, department get-togethers (online and in-person), and teamwide celebrations of important milestones. We offer benefits that encourage team members to stay at Kasa properties to experience our product firsthand and meet local team members when nearby. Guests are crucial to Kasa’s mission. Accordingly, every new Kasa team member gets trained in our Guest Experience Akademy during their onboarding.

Our team is fortunate to have diverse backgrounds, personalities, and experiences united by a commitment to excellence and passion for our industry. If Kasa’s vision and culture speak to you, and you’re up for the challenge of building a company on the cutting edge of real estate, we would love to have you on our team!
Kasa Living is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the form i-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here.

Apply Now

Date Posted

02/22/2023

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