Head of Supply Chain, Americas

 We are looking for a Head of Supply Chain to define and lead our Supply Chain strategy in the Americas region, covering Transport & Customs, Warehousing, and S&OP process. This role operates within a matrix environment, collaborating with teams across our global organization, including 3 Business Units (EMEA, AMERICAS, APAC) and the corporate supply chain teams. 

Key Responsibilities: 

1. Assessment & Design of the Americas Supply Chain Model: 

• Define and implement S&OP processes, including demand planning, network optimization, and capacity planning. 

• Support various projects such as monthly demand plans, consumption models, integration of new businesses, and new product launches. 

• Develop and lead the global logistics strategy, covering warehouse operations, transportation, customs, and trade compliance. 

• Conduct SWOT analysis, provide recommendations, and create business cases to determine the optimal Supply Chain model for the region. 

2. S&OP Activities: 

• Oversee all strategic S&OP and demand planning activities. 

• Aid in the design, development, and implementation of Dynamics as an end-to-end business solution. 

• Establish and document operational standards for S&OP. 

• Facilitate monthly demand forecast aggregation and consensus between functions and stakeholders. 

• Build trust and alignment with operations partners to optimize production strategies. 

• Drive continuous improvement of demand planning and S&OP processes. 

• Monitor the demand plan and provide detailed input to Sales for S&OP meetings. 

• Measure, control, and improve S&OP plan accuracy through defined metrics. 

• Lead network optimization processes to mitigate costs and maximize service. 

• Develop capacity simulation processes for growth sensitivity analysis. 

• Provide leadership for the demand planning/forecasting process. 

• Map the supply model based on business rules, forecast demand, and historical sales performance. 

• Develop metrics for forecast accuracy, planning data integrity, S&OP performance, service, and inventory metrics. 

3. Customs: 

• Develop and execute strategies for customs activities. 

• Drive import & export initiatives, working cross-functionally to identify key opportunities. 

• Serve as a subject matter expert and advocate for compliance in customs activities. 

• Create metrics to measure performance and identify trends. 

• Standardize operational procedures in collaboration with operations and technology partners. 

4. Transportation: 

• Develop and execute a sustainable transportation plan. 

• Participate in negotiating rates and managing contracts with the Purchasing Department. 

• Develop optimization strategies to reduce costs and provide a competitive advantage. 

• Build strong internal relationships with key stakeholders. 

• Ensure transportation performance meets business needs. 

• Communicate issues and market conditions to stakeholders, identifying gaps and solutions. 

• Establish relationships with international key carriers. 

• Maintain transportation KPIs for continuous improvement. 

5. Warehousing (managed internally): 

• Design and implement global warehousing strategies. 

• Standardize warehouse operations processes. 

• Lead logistics providers to ensure timely inbound and outbound flow of goods. 

• Deliver outstanding service levels and exceed customer expectations. 

• Optimize company-owned and leased assets. 

• Identify and implement initiatives and technology for operational savings. 

• Develop KPIs for warehousing, inventory management, and network effectiveness. 

• Support warehousing needs and evaluate inventory requirements for competitive solutions. 

• Ensure safety best practices. 

Qualifications: 

• 7+ years of experience in Supply Chain, Global Planning, or equivalent. 

• Experience in consulting is a plus. 

• Project management experience. 

• Expertise in end-to-end Americas supply chain and S&OP operations. 

• Strong leadership and communication skills. 

• Proficiency in English. 

• Technical skills: Proficient in Excel, BI reporting, and ideally Microsoft DYN365. 

• 25% travel required. 

Reporting Line: 

• Direct: CEO Americas 

• Matrix: Global Director of Supply Chain 

Role based in Nashville, Tennessee