Head of Talent Operations and Onboarding

About Skillz

Skillz is the leading mobile games platform connecting players in fair, fun, and meaningful competition. 

The gaming industry is larger than movies, music, and books, with more than 2.7 billion gamers playing monthly and 10 million developers worldwide. Mobile is the fastest-growing segment of the gaming market, expected to increase from $86 billion last year to $161 billion in 2025. 

As the first publicly-traded (NYSE: SKLZ) mobile esports platform, Skillz has pioneered the future of the gaming industry. The Skillz platform helps developers build multi-million dollar franchises by enabling social competition in their games. Leveraging its patented technology, Skillz hosts billions of casual esports tournaments for millions of mobile players worldwide and distributes millions in prizes each month.

Through its philanthropic initiatives, Skillz has harnessed the power of its platform to transform the way nonprofits engage with donors, enabling anyone with a mobile device to support causes such as the American Red Cross, Susan G. Komen, American Cancer Society, and NAACP by playing in Skillz tournaments.

Skillz has also earned recognition as one of San Francisco Business Times’ Best Places to Work, Fast Company’s Most Innovative Companies, Parity.org’s Best Companies for Women to Advance, a two-time winner of CNBC’s Disruptor 50, one of Forbes’ Next Billion-Dollar Startups, and the #1 fastest-growing company in America on the Inc. 5000.

Who we’re looking for:

Skillz seeks a world-class Talent Acquisition Operations Leader to partner with VP of Talent and Head of Recruiting to identify ways to provide a best in class candidate experience, interview process, and onboarding across all points of the candidate lifecycle.  We need someone to proactively manage our recruiting tech stack and make recommendations, standardize the reporting of our key productivity and conversion metrics, and evaluate, improve upon, and oversee our use of Greenhouse, our Applicant Tracking System.

The Head of Talent Acquisition Operations and OnBoarding should also be able to build and maintain a job board management system that ensures consistency and optimization across all platforms, serve as SME for all recruiting systems and integrations and provide training to users, and partner with TA Team to improve upon recruiting data integrity to prepare periodic reporting and insights for leadership.

Success in this role includes:

• Initial audit and continuous improvement of Greenhouse, including pipeline stages, archive buckets, feedback forms, and job listings.
• Reporting cadences established with VP of Talent and Head of Recruiting Manager, University Recruiting Manager, and VP of Recruiting to deliver weekly, monthly and quarterly reports used internally and externally.
• Design and rollout of an OnBoarding program that is educational, entertaining, and efficient.  It is an opportunity to get all new hires excited to be at Skillz, aligned on our Mission and Values, and able to sell the opportunities working here presents them.
• Initial audit and continuous improvement of job board management tools, including an audit of all external job postings for optimization opportunities.
• Candidate engagement strategy for future pipeline with an emphasis on front-end processing speed and long-term candidate conversion.
• Strong relationships with recruiting and cross functional stakeholders across the business

Your Skillz:

• You have 8+ years experience as part of in house corporate Talent Acquisition teams, working successfully in a high-growth, fast-paced environments
• You have 5+ years experience scoping, leading and delivering complex programs and projects with experience in a Talent Acquisition, TA Operations, TA Analytics or TA Program Management 
• You bring a deep understanding of modern Applicant Tracking Systems; experience using Greenhouse is preferred.
• You’re able to define and execute on a holistic TA operations strategies
• You have a strong understanding of the end-to-end recruiting lifecycle and hiring processes and how to best optimize for efficiency and quality
• You have strong project and program management skills and experience
• You’re analytical and have strong problem solving skills with confidence working with data
• You’re a capable and confident communicator with the ability to partner and influence across all levels of an organization
• You’re no stranger to a fast-changing environment, with a “do what it takes” mentality
• You have experience leading cross-functional groups, as well as external vendors
• You are a confident communicator who can establish new processes, provide appropriate documentation, and train others accordingly.
• You are passionate about continuous improvement with a natural ability to spot inefficiencies and the changes needed to eliminate them.

Skillz embraces diversity and is proud to be an equal opportunity employer. As part of our commitment to diversifying our workforce, we do not discriminate on the basis of age, race, sex, gender, gender identity, color, religion, national origin, sexual orientation, marital status, citizenship, veteran status, or disability status, and we operate in compliance with the San Francisco Fair Chance Ordinance.