Head of Talent Success

Amplitude’s People & Places team is responsible for ensuring we win together as an organization and focuses on creating an environment where Ampliteers can do the best work of their lives. The Head of Talent Success role is critical to this mission, setting the strategy and leading the team responsible for enabling, developing, and engaging our employees. You will use your expertise to guide and nurture employee career growth, track employee net promoter score, drive our performance review process, and embed our company values into all aspects of Amplitude’s employee experience and people programs. This role reports directly to the VP, People Business Partners and Talent Success who reports into the CHRO and will be a key member of the People & Places extended leadership team. 

What You’ll Do:

• Lead people: lead, coach and develop a small team of program managers. 
• Set strategy and scale programs: create function strategy and roadmap connected to company talent strategy; design, implement and measure scalable programs that embed our values - Humility, Ownership, & Growth Mindset.
• Learning and development: engage and enable all our people to do their best work by developing and implementing L&D programming, managing our LMS and other virtual platforms, and building upon our flagship people manager alignment experience, Managing the Amplitude Way.
• Career development and internal mobility: establish Amplitude’s career development framework and partner with our Head of TA to create an internal talent marketplace (internal mobility program).
• Performance process: manage our annual performance cycle, ensuring equity and continuity of how performance is measured and defined.Drive employee engagement: lead our employee listening approach, deploying our bi-annual Data Monster Metrics (employee Net Promoter Score) to capture the voice of our employees and use the data received to implement meaningful People programs.
• Embed DEI: Partner closely with our Head of DEI & Impact to embed mindset and behaviors of inclusion into all our people programs, processes and employee experience initiatives.
• Employee experience: define the Amplitude employee experience journey and embed our values in all employee touchpoints
• Talent management: Work closely with the People team COEs and Amplitude senior leadership to identify and implement succession and talent development frameworks. Partner with the HRBP team to drive effective talent assessment processes as part of our talent cycles.

What You Bring:

• Minimum of 10+ years experience in learning and development and organizational effectiveness
• 3+ years of direct people management experience
• Experience as an HR Business Partner preferred
• Strong team leadership experience, ability to create a psychologically safe team environment, rallying a team around a vision, and supporting team growth and career development
• Experience scaling processes and programs in high-growth global technology companies and global environments
• Systems thinker with experience driving sustainable change
• Able to influence with and without authority and navigate complex global dynamics
• Data-driven approach and ideally design thinking experience
• Lead with an inclusive, collaborative and growth mindset, combined with an organized and disciplined approach to project management
• Balance courage, creativity, and a growth mindset to bring a solution-oriented approach to solve complex challenges with a sense of urgency
• Anticipate stakeholder needs, gain commitment, and execute skillfully, in service of our company’s mission
• Strong technical, business, Talent and Organizational Development acumen, with knowledge of DEI

The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view.

We care about the well-being of our team: along with excellent health insurance, we offer flexible time off, a monthly wellness stipend, delicious in-office lunch, dinner, & snacks, commuting benefits, a 12-week parental leave, a generous Learning & Development stipend, and a full 10 year window to exercise your stock options.

The Product: Amplitude is the world's #1 product intelligence platform– we empower teams to use customer data to build great product experiences for growth. We’re super proud of what we’ve built and continue to build on: a platform that enables companies to thrive.

This role is eligible for equity, benefits and other forms of compensation.

The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view. 

The Product: Amplitude is a digital analytics platform—we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action. This empowers teams to build better product experiences that drive business growth. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era.

We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and wellbeing of our Ampliteers.

Some of our benefit programs include:

• Excellent ​M​edical, ​D​ental and ​V​ision insurance coverages, with 100% employer-paid premiums for employee ​M​edical, ​D​ental,​ ​​​​​​​​Vision on select plans
• Flexible time off, ​p​aid holidays, and more
• Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), learning and development (annual), commuter transit/parking (monthly), home office equipment (annual), and much more
• Excellent Parental benefits including​:​ 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support 
• Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
• Employee Stock Purchase Program​ (ESPP)​

Other fun facts about Amplitude: 

• G2: #1 product analytics solution and #3 best software product according to the 2022 G2 Best Software report.
• Business Insider: A top tech company to bet your career on.
• Fast Company: #3 most innovative enterprise company in the world.
• Amplitude went public via a direct listing in September 2021 and is now trading under the ticker AMPL. 
• Founded in 2012, Amplitude is backed by Benchmark Capital, Sequoia Capital, IVP, Battery Ventures, Y Combinator and other top tier investors.
• We’re a global and fast-growing team! We have offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and employees around the world.
• Our mascot is the datamonster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

This role is eligible for equity, benefits and other forms of compensation.
Based on Colorado law, the following details are for individuals who will work for Amplitude in Colorado. Colorado salary range: $144,000 - $216,000.
Based on legislation in New York City, the following details are for individuals who will work for Amplitude in New York City. New York City salary range: 

Based on legislation in California, the following details are for individuals who will work for Amplitude in San Francisco Bay Area of California. Salary range: $160,000 - $240,000.

Based on legislation in California, the following details are for individuals who will work for Amplitude in California outside of the San Francisco Bay Area. California salary range: $144,000 - $216,000.

Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington state. Washington salary range: $144,000 - $216,000.
Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington only: unlimited PTO, 10 to 13 holidays annually (will vary), medical dental and vision PPO and CDHP plans. Finally, a company sponsored 401(k) retirement plan.

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