Head of Training

Swimlane is looking for an experienced Head of Training . You will work remotely within the CX (Customer Experience) team as a player/coach managing trainers/content creators, and will be responsible for setting strategy at a company level for the creation, design, implementation, and delivery of product training documentation and training sessions to employees, partners, and customers.
As a successful Head of Training at Swimlane, you're motivated, passionate, and thrive in the fast-paced culture of a dynamic and evolving startup company. The ideal candidate will have a blended background in learning and development, training delivery and facilitation, and instructional design. One of our core values is "moving at the speed of WOW!," so know that we are looking for a self-starter who thrives under pressure and enjoys team successes.
What You'll Do:

• Structure an overall product training program for employees, customers, and partners
• Enable partners to sell products and deliver services
• Manage and improve the corporate LMS
• Create product training content for internal and external teams
• Deliver training through remote live or recorded sessions
• Create product certification programs for internal and external teams
• Assist sales teams with sales enablement content and delivery
• Formulate training policies and procedures
• Set and measure key training and enablement metrics
• Create training services and improve the training P+L
• Hire, train, and manage a training team
• Consult with subject matter experts from engineering, support, and product management

Who we are, and what we offer:
Swimlane is a rapidly growing, innovative startup with a passionate team focused on improving IT security practitioners' lives through security automation and orchestration. At Swimlane, we work with a cutting-edge technology stack to create and distribute products that empower Security Operations teams to automate time-consuming and repetitive tasks, allowing them to focus on the advanced security activities that are most important to their work. We are headquartered in the Denver, CO metro area, but our employees span 23 states and six countries. We offer competitive salaries and benefits, along with a community-based culture of transparency and innovation. Become a Swimlaner today!
For you to take care of yourself both professionally and personally, we offer a total rewards package that includes several great benefits, including:

• Medical, dental, and vision coverage paid by Company at 100% for employee & 50% for dependents
• 401(k) plan participation with 3% Company safe harbor contribution & 100% immediate vesting
• Unlimited PTO & 12 Company paid holidays
• Company-paid short-term disability, long-term disability, basic life insurance, and AD&D
• Health Savings Account (HSA) for eligible plan participants
• Company-sponsored training & professional development opportunities
• Great company culture of collaboration and innovation

Here at Swimlane, our core focus is to Automate the World of Security and we strive to represent our five core values in all things we do:

• Punch above our weight class - We make the most of our circumstances and constantly surprise and impress with our ability to deliver.
• Be a happy innovator - The hard problems are the fun problems to solve, we're excited to take on difficult challenges and find creative solutions.
• Always be leveling up - We are continuously improving, embracing change, and consuming information to better ourselves and each other.
• Move at the speed of WOW - We work with an extreme sense of urgency, but we never compromise quality.
• Have honesty and integrity in all things - We make decisions with the best of intentions, doing what is right for as many stakeholders as possible.

Job Requirements:

• Bachelor's Degree, preferably in a technical field such as computer science or a focus on English, writing, or communications
• 7+ years of experience leading corporate training programs for complex technical products
• Technical experience with SaaS/Cloud companies
• Experience with one or more of the following security technologies: Firewalls, IPS/IDS, DLP, WAF, authentication technologies, DDoS mitigation, threat analysis, SIEM, etc
• Software development or scripting capabilities (Python, PowerShell, etc.) helpful
• Strong writing, production, and technical editing skills
• Very strong analytical skills and ability to operate in a fast-paced environment with evolving project requirements and priorities
• Excellent communication and teamwork skills, including willingness and ability to consult with subject matter experts from engineering, support, and product management.
• Proven experience as leader and manager
• Team player that works well in collaborative situations and start-up environments who has partnered with engineering, product management and sales leadership
• Periodic travel for corporate training and functions

This is a remote position.
Variable compensation to be discussed during offer process.
Swimlane is at the forefront of the growing market for security automation and orchestration solutions that automate and organize security processes in repeatable ways to get the most out of available resources and accelerate incident response. Swimlane offers a broad array of features aimed at helping organizations to address both simple and complex security activities, from prioritizing alerts to remediating threats and improving performance across the entire operation.