Healthcare Analytics Consultant

Healthcare Analytics Consultant

Enlace Health delivers the only end-to-end solution that solves the infrastructure challenges driving today’s unsustainable healthcare system. Connecting payers, providers, and patients, Enlace™ empowers any type of healthcare delivery model, from facilitating retrospective programs to enabling risk for prospective programs. Combining executive-level healthcare DNA with an extensible technology platform, Enlace is the bridge from chaotic healthcare to the healthcare world when Triple Aim optimization is truly realized.

At Enlace Health, our people are our greatest asset. Our culture is founded upon integrity, hard work, and the relentless pursuit to make a difference. We think creatively, we like a challenge and draw inspiration from each other. As a Healthcare Analytics Consultant, you will be responsible for ensuring that services are being seamlessly delivered to Enlace clients and contribute to innovative analytic and product work.

Responsibilities:

• Support operational performance and product delivery for contracted client relationships.
• Focus on client deliverables, including standard monthly data refreshes,  configuration of value-based care or custom methodologies and/or provider contracts.
• Ensure the timely resolution/completion of incidents, service requests and projects.
• Support the team with incoming client inquiries and issues, including issue tracking within the company support system.
• Collaborate cross-functionally to address client issues, concerns, and opportunities, as well as updating VBC methodology and contributing to process improvements and workflow automation efforts.
• Meet business and client objectives while driving best in class customer experience.
• Contribute to the plan, analysis, design, configuration, testing, and implementation of changes for clients related to value-based program methodology, provider contracting, claims processing, and claim payment.
• Produce insights, analyses, and recommendations that improve client performance and increase growth by utilizing dashboards and reporting tools to drive departmental and company objectives  and targets.
• Identify and recommend process improvements, automation opportunities, or quality control checks to optimize accuracy and efficiency.
• Develop client educational collateral material to support the usage of Enlace Health solutions as necessary.
• Test features to enhance Enlace's solutions for both internal and external customers, and deliver timely completion of deliverables.

Position Requirements:

• 2-4+ years experience in data analytics, predictive modeling, and working with large datasets from payers, providers, and employers.
• Bachelor’s degree in business, information management, or related field, or equivalent professional experience.
• Knowledge of healthcare data primarily in eligibility, provider, claim and claim payment.
• Skilled at:
• queries, database programming languages (e.g. SQL, Python, R, or SAS);
• report design and creation;
• workflows, process development and management; and
• presentation, collaboration, and knowledge-sharing.
• Positive and driven problem solver.
• Ability to effectively diagnose potential barriers and propose resolutions that have measurable and positive business impact.
• Excellent strategic thinking, decision making, and problem solving skills.
• Experience in presenting complex information in a clear, understandable and visual manner.
• Proficient in MS Word, PowerPoint, and advanced Excel.
• Excellent written and verbal communication, professional writing, and presentation skills.
• Ability to thrive in a fast-paced environment while remaining detail-oriented.
• Comfortable working cross-functionally in a high-pressure, deadline-driven environment.
• High attention to detail and organizational skills.
• Ability to travel periodically.

Nice to have:

• Prior experience in healthcare analytics or big data.
• Experience with visualization tools such as Tableau, MicroStrategy, Power BI, Qlikview, or similar.
• Experience with cloud based platform, Amazon S3, and relational databases such as Redshift.

Position Perks:

Enlace Health offers competitive benefits and perks to all our employees! Our comprehensive benefits package is one of the many ways we show our employees how valued they are. All full-time employees are eligible for the following:

• FREE medical, dental, and vision insurance for employees on select plans
• $1200 annual contribution into qualifying HSAs
• UNLIMITED time off
• Matching 401(k) plan
• Mac laptop and accessories
• Company-paid short-term and long-term disability
• Company-paid life insurance
• Annual professional development stipend

All employees are required to maintain confidentiality as related to patient information. Employees are required to follow the acceptable use policy while using any information systems owned or controlled by Enlace. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense. Security roles and responsibilities include:

• Implementing and acting in accordance with the organization’s information security policies
• Protecting assets from unauthorized access, disclosure, modification, destruction, or interference
• Executing particular security processes or activities
• Ensuring responsibility is assigned to the individual for actions taken
• Reporting security events or potential events or other security risks to the organization

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. The requirements listed above are representative of the minimum knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to satisfactorily perform the essential functions of the job according to specific company requirements. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, disability, or marital status.