Help Desk Level 2 - Cherry Hill, NJ

Title - Help Desk Level 2

Position - Fulltime

Location - Cherry Hill, NJ

Salary - $Open (Best Possible)

Job Description:

• Provide 1st and 2nd level support for desktops, laptops, printers, servers, and other network devices both remotely and on site.
• Ensure proper documentation, notification, and escalation of all incidents.
• Communicate with clients by phone, email, and in person.
• Troubleshoot and resolve system hardware and software problems.
• Identify and troubleshoot issues related to routing, switching, Activity Directory, DHCP and DNS.
• Experience with Microsoft Office 365.
• Experience working at a Managed Service Provider.

Note: If interested please send your updated resume and include your rate requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us.

We look forward to hearing from you at the earliest!.