HIM Team Lead

Murray Resource Center

Shift Days and Hours: Monday - Friday 8am - 4:30pm; Possible Rotating Weekends and/or Evenings

R1 is a leading provider of technology-enabled revenue cycle management services which transform and solve challenges across health systems, hospitals and physician practices. Headquartered in Chicago, R1 is publicly-traded organization with employees throughout the US and international locations.

Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patient's and each other. With our proven and scalable operating model, we complement a healthcare organization's infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.

The HIM Team Lead will be responsible for supervising the workflow and day-to-day activities of the team. The Team Lead plays an intricate part in providing analytical expertise for the revenue cycle management process while identifying work flow issues and providing solutions. With sharp attention to detail one would discern client problems and communicate/escalate root cause issues to appropriate parties. The Lead must be able to proactively monitor daily work flow and staff productivity while adhering to R1's key revenue performance and quality metrics.

Responsibilities:

Assist in establishing and implementing departmental initiatives.

Develop and coach team members in skills and process to promote quality.

Measure and monitor staffing levels, assign duties and responsibilities as appropriate.

Prepare, analyze, and provide daily, weekly, and monthly productivity metrics.

Facilitate daily stand ups.

Troubleshoot and resolve issues with client concerns with a sense of urgency.

Train and educate staff on new process changes.

Fill in production gaps when needed.

Other duties as assigned.

Required Qualifications:

High School Diploma or GED.

Intermediate skill level of Microsoft Word, Excel, PowerPoint and Outlook.

Excellent Customer Service Skills

Excellent written and verbal communication skills.

Ability to work well independently and in teams.

Good project management skills.

Ability to prioritize, multi-task and work in a fast-paced, high volume environment.

Demonstrates strong leadership qualities and good decision-making abilities.

Positive Attitude.

Must meet performance standards.

Desired Qualifications:

HIM experience.

Associates degree.

Physical Requirements:

See, read, and/or operate computers, telephones, office equipment, documents, labels, including manipulating paper requiring the ability to move fingers and hands.

Remain sitting, standing, or walking for long periods of time to perform work on a computer, telephone, or other equipment.

Frequent interactions with associates, patient care providers, patients, and visitors that require associate to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.

Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com.

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.

Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package including:

• Comprehensive Medical, Dental, Vision & RX Coverage
• Paid Time Off, Volunteer Time & Holidays
• 401K with Company Match
• Company-Paid Life Insurance, Short-Term Disability & Long-Term Disability
• Tuition Reimbursement
• Parental Leave

R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

To learn more, visit: R1RCM.com

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