Hotel Customer Service Agent, NF-02

Department of the Army - Army Installation Management Command · Seoul, South Korea Seoul, South Korea

Company

Department of the Army - Army Installation Management Command

Location

Seoul, South Korea Seoul, South Korea

Type

Full Time

Job Description

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Conditions of Employment

Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, and favorable completion of a Tier 1 background investigation is required.
Required Direct Deposit of pay and Social Security Card upon selection.
This is a local vacancy announcement for U.S Citizens eligible under country Status of Forces Agreement (SOFA). Ordinarily residents (visa type F2, F4 etc.) in Korea are NOT eligible.
One year probationary period is required.
Required to work on rotating shifts to provide coverage on evenings, weekends, holidays and other situations.
This position requires employees to wear a uniform.
Failure to provide all of the required information by the closing date as stated on the vacancy announcement may result in an ineligible rating or may affect the overall rating.
References: Required to list two (2) persons NOT RELATED to you who can furnish information on your qualifications and character.

Qualifications

QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. All qualification requirements must include experience performing duties equivalent in scope and complexity to the next lower grade level.

Possess demonstrated knowledge, skills, and abilities that indicate the capability to work independently, and perform the duties summarized above with minimal to no supervision. Must possess good customer service skills, a positive attitude, and desire to help others in order to exercise tact and diplomacy when interacting with people, as demonstrated in work experience in the hospitality industry. Must be able to communicate verbally and in writing using the English Language in a clear, concise, and grammatically correct manner.

Must have mathematical ability to add, subtract, multiply and divide at the level necessary to prepare reports, count accurately, and provide accurate change. Ability to use office automated equipment in the performance of the required duties. Must be comfortable with and have experience using common office software with capabilities similar to Microsoft Outlook, SharePoint, Word, PowerPoint and Excel.

Education

This job does not have an education qualification requirement.

Additional information

Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date.
Payment of Permanent Change of Station (PCS) costs is not authorized.
Refusal of a military spouse to participate in established recruitment procedures for a Regular Full Time (RFT) or Regular Part Time (RPT) positions (for example: interview, and so forth) is considered a declination of employment and is a basis for termination of Spouse Employment Preference (SEP) entitlement for the current PCS of the sponsor.

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Date Posted

09/28/2024

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