Hotel Customer Service Agent NF-02
Company
Department of the Army - Army Installation Management Command
Location
Multiple Locations
Type
Full Time
Job Description
Summary
This position is located at the Casa Toscana
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.
Requirements
Conditions of Employment
- Direct Deposit and Social Security Card is required.
- Meet qualification/eligibility/background requirements for this position.
- A one-year probationary period may be required.
- Mission Soggiorno
- Official No-Fee Passport and Mission VISA
- Citizenship eligible under country SOFA Agreement
- Duty hours may include nights, weekends, and holidays. Rotating Schedule.
- Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, and favorable completion of a Tier 1 background investigation is required.
Qualifications
1. Possess demonstrated knowledge, skills, and abilities that indicate the capability to work independently, and perform the duties summarized above with minimal to no supervision.
2. Must possess good customer service skills, a positive attitude, and desire to help others in order to exercise tact and diplomacy when interacting with people, as demonstrated in work experience in the hospitality industry.
3. Must be able to communicate verbally and in writing using the English Language in a clear, concise, and grammatically correct manner.
4. Must have mathematical ability to add, subtract, multiply and divide at the level necessary to prepare reports, count accurately, and provide accurate change. Ability to use office automated equipment in the performance of the required duties.
5. Must be comfortable with and have experience using common office software with capabilities similar to Microsoft Outlook, SharePoint, Word, PowerPoint and Excel.
Referral lists are based on the qualifications stated in the job announcement. Your qualifications MUST be fully described in your resume. In describing your experience, be clear and specific. NO ASSUMPTIONS WILL BE MADE REGARDING YOUR EXPERIENCE.
2. Must possess good customer service skills, a positive attitude, and desire to help others in order to exercise tact and diplomacy when interacting with people, as demonstrated in work experience in the hospitality industry.
3. Must be able to communicate verbally and in writing using the English Language in a clear, concise, and grammatically correct manner.
4. Must have mathematical ability to add, subtract, multiply and divide at the level necessary to prepare reports, count accurately, and provide accurate change. Ability to use office automated equipment in the performance of the required duties.
5. Must be comfortable with and have experience using common office software with capabilities similar to Microsoft Outlook, SharePoint, Word, PowerPoint and Excel.
Referral lists are based on the qualifications stated in the job announcement. Your qualifications MUST be fully described in your resume. In describing your experience, be clear and specific. NO ASSUMPTIONS WILL BE MADE REGARDING YOUR EXPERIENCE.
Education
This job does not have an education qualification requirement.
Additional information
Area of Consideration:
- The Area of Consideration for this vacancy announcement is Camp Darby, Livorno, Italy. (Military Spouse Preference (MSP), Involuntarily Separated Military Preference (ISMP) and Family Member Preference eligible candidates are included in the area of consideration.)
- If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 13:00 on 08/29/2024 in order to process your application in a timely manner. Please note that neglecting to respond to the job-related questions may result in an ineligible rating.
- Payment Permanent Change of Station (PCS) costs are not authorized , based on a determination that a PCS move is no in the Government's interest.
- Sunday premium pay may be authorized by the Garrison Commander. If authorized, only regular (full-time, part-time, limited tenure and seasonal) employees may be paid Sunday premium pay. Sunday premium may be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday). Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday).
- Night differential may be authorized by the Garrison Commander. Night differential may be paid at the rate of 10% basic rate for hours of non-overtime work performed between 1800-0600.
- Incentives will not be paid.
- Allowances, differentials, or incentives will not be paid.
- Employment Overseas provides a lot of additional benefits & entitlements, for more information please see the agency contact information listed below for your local NAF Human Resources office.
- Applicants must comply with the Exceptional Family Member Program, for information click here.
- Information may be requested regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols. For more information, visit https://www.saferfederalworkforce.gov/faq/vaccinations/
- Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date.
- Conversion of employment category (from Flex to RPT/RFT) may be accomplished without further competition in accordance with AR 215-3.
- Applications are valid for 90 days after submission date. Applicants will be referred to selecting officials as additional vacancies occur.
- U.S. citizens overseas under ordinarily resident status are not eligible for appointment under the Status of Forces Agreement.
- In NATO countries employment of non-U.S. citizens under U.S. conditions is restricted by the NATO SOFA to individuals who are nationals of a NATO country. These individuals may not be employed under U.S. employment conditions in the country of their citizenship.
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Date Posted
08/29/2024
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Subjectivity Score: 0.5
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