hotel receptionist

Work setting

• Hotel, motel, resort
• Rural area
• Private sector

Responsibilities

Tasks

• Answer telephone and relay telephone calls and messages
• Send invoices
• Schedule and confirm appointments
• Record and relay information
• Provide basic information to clients and the public
• Perform clerical duties, such as filing and sorting and distributing mail
• Obtain and process information required to provide customer service
• Greet people and direct them to contacts or service areas
• Operate switchboard or telephone system
• Receive and issue payments

Experience and specialization

Computer and technology knowledge

• Word processing software
• Database software
• Switchboard 1-25 lines
• MS Excel
• MS Windows
• MS Word
• Accounting software
• Electronic mail
• MS Outlook

Additional information

Security and safety

• Bondable
• Criminal record check
• Basic security clearance
• Enhanced reliability security clearance

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Work under pressure
• Repetitive tasks

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

Benefits

Financial benefits

• Registered Retirement Savings Plan (RRSP)

Other benefits

• Free parking available
• Learning/training paid by employer
• On-site amenities
• On-site recreation and activities
• Other benefits
• Paid time off (volunteering or personal days)
• Team building opportunities