Job Description
- Provide excellent customer service
- Log calls and cases in our ticketing system, creating detailed and succinct case notes and documentation. Own cases all the way through to resolution, consulting other areas of SMEs as needed
- Escalate issues to other areas of HR as appropriate
- Work on assigned tasks and audits daily, weekly, quarterly, and monthly
- Provide project support to the HR team as needed
- Provide administrative support to HR
- Facilitate new employee orientation at hub locations and virtually
Basic Qualifications (BQs)
Education and Experience: HS/GED and 0 years
Preferred Qualifications (PQs)
Education: Associate's in Finance or Business
Experience: 1 year of experience working in an HR environment with a case management or ticketing system
RSRDLX
Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
EOE/Minorities/Females/Vet/Disability
Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected].
Date Posted
12/11/2022
Views
10
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