HR Advisor

HR Advisor - Office with Flex - Sofia, Bulgaria

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development

We are currently seeking an HR Advisor to join our diverse and dynamic team. As an HR Advisor at ICON, you will provide critical support across HR functions, offering guidance and expertise to employees and managers on a range of HR matters. Your role will be instrumental in fostering a positive and inclusive work environment while ensuring compliance with HR policies and practices.

The role:

As a trusted HR Advisor, you will be responsible for providing a range of HR support services to ICON’s internal customers. This is a varied role which offers growth within the HR space, along with your day to day responsibilities, you will also have the opportunity to work on some great projects.

• Provide HR Support to a wide variety of ICON’s internal teams.
• Working to an agreed timeline, you will work to resolve and answer any HR related queries to the team.
• Provide responses to and guidance on all HR processes and policies, from new starter, right through the employee life cycle to leaver process.
• Advising employees and managers on all HR issues up to agreed point of escalation to HR Managers
• Partnering with HR Managers to ensure smooth transition and escalation of issues to them as required and to ensure that all issues raised by customers are followed up as appropriate.
• Educating the ICON community where possible services are provided through a self-service channel.
• Contribute to the creation of solutions to improve and standardize (globally where possible) the service by Identifying and recommending opportunities for improvement.
• Assess and allocate variable work that comes into the Service Centre.
• Ensure Individual development and continual service improvement.

You will need:

• A degree in Human Resources.
• 2 years’ experience within a similar role in a HR Shared Service hub.

• Good command of English.
• Customer focused with a sense of urgency.
• Works collaboratively and using your own initiative.

What ICON can offer you:

Visit our careers site to read more about the benefits ICON offers.

At ICON, diversity, inclusion & belonging are fundamental to our culture and values. Our rich diversity makes us more innovative which helps us better serve our people, patients, customers, and our communities. We're proud of our diverse workforce and the work we’ve done to become a more inclusive organisation. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Are you a current ICON Employee? Please click here to apply