HR Content Business Analyst

Job Details:

Job Description:

As a Human Resources Content Business Analyst, you will be responsible for:

• Creating and defining the business process(es) within a specific group or function.
• Developing Human Resources chatbot content and managing strong relationships with Human Resources business partners to understand business processes and drivers for content changes.
• Development, implementation, and maintenance of human resource information systems associated with the collection, retrieval, accessibility, and usage of employee information.
• Data testing and troubleshooting, performing testing and quality checks to ensure business and data quality requirements.
• Evaluating software and hardware needs, designing new or modifying existing processes and systems to meet changing demands, and ensuring communications internally and externally.

Your day-to-day in this role might include:

• Creating, reviewing, and editing in-product content in Trello, wireframes and flows, and Excel.
• Writing Human Resources guidelines and UX copy (navigational, buttons, etc.).
• Researching Human Resources policies and programs, synthesizing and summarizing information from multiple systems.
• Working with Subject Matter Experts for verification and approval of content.
• Conducting analysis on areas of content performance, such as gap analysis or impact analysis.
• Optimizing content performance based on analysis in Power BI and Excel.
• Contributing to and supporting broad Human Resources programs with many cross-functional stakeholders.
• Reporting on content performance and providing feedback to teammates and cross-functional stakeholders on user pain points.

Qualifications:

Minimum qualifications are required to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.

Minimum Qualifications:

• The candidate must possess a Bachelor's degree in Communications, Journalism, Human Resources, Human Computer Interaction, Business Management Systems, or any other related field.
• 1+ years of experience in the following:
  • Working in Human Resources, Communications, or Change Management.
  • Writing for business, editing against a style guide, and editorial processes.
  • Simplifying technical, detailed topics into easily understood information.

Preferred Qualifications:

• 1+ years of experience working on a product development team or in a user experience role.
• Experience working with agile methodology and/or working on tight deadlines.
• Experience balancing user experience with business needs.
• Experience organizing content in a complex library or design system, using tags, metadata, and/or localization.

This position is not eligible for Intel immigration sponsorship.

Job Type:

Experienced Hire

Shift:

Shift 1 (United States of America)

Primary Location:

US, Arizona, Phoenix

Additional Locations:

US, New Mexico, Albuquerque, US, Oregon, Hillsboro

Intel strongly encourages employees to be vaccinated against COVID-19. Intel aligns to federal, state, and local laws and as a contractor to the U.S. Government is subject to government mandates that may be issued. Intel policies for COVID-19 including guidance about testing and vaccination are subject to change over time.

Business group:

Intel's Human Resources group is responsible for hiring, developing and retaining the best and brightest employees while continuing to strengthen the company's culture and values. Intel Human Resources provides first-rate, cost-effective services and support to employees worldwide and is dedicated to advancing Intel's business goals.

Posting Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Position of Trust

N/A

Work Model for this Role

This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. In certain circumstances the work model may change to accommodate business needs.