HR Coordinator

Serves as the main point of contact for employee issues related to Discipline and Performance, the HR Coordinator assumes a pivotal role in ensuring a fair and supportive work environment. This position requires an individual who excels in effective communication, problem-solving, and interpersonal skills. The HR Coordinator will work closely with employees, managers, and HR to address concerns, implement corrective actions, and promote a culture of continuous improvement, contributing to the overall success of the organization's employee relations strategies.

• Investigates employee’s time entry anomaly and productivity issues and works a plan for discipline or performance improvement.
• Works with department head and managers in managing employees with disciplinary and/or performance issues.
• Schedule and facilitates disciplinary meetings, prepares documentation and administers for signature.
• Schedule and facilitates Performance Improvement calls, prepares documentation and administers for signature.
• Works on employee offboarding including termination calls, offboarding document administration, and logistics of equipment return.
• Handles the Officevibe administration – tracking and analytics.
• Works closely with department heads and managers in addressing low engagement and participation scores within teams.

• >8/10 Officevibe Engagement
• >80% Officevibe Participation
• >6/10 Lowest Engagement Score
• 100% PIP and DA meetings followed according to schedule

• At least 6 months of experience relevant to the position.
• Degree in Human Resources or related field (BS/BA Psychology).
• Strong communication skills.
• Excellent written and verbal communication skills.
• Computer literate – familiarity with Microsoft office and ticketing tools is a plus.
• Meticulous attention to detail.
• High level of integrity.

• A home office set up that meets the following:
  • A working computer (minimum 8gb RAM), i5 Windows10 or BigSur for Mac 
  • Stable internet connection (at least 5mbps download and upload) 
  • HD webcam/camera 
  • A quality headset with noise cancellation feature for meetings 
  • A mobile phone that has the capacity to install the Microsoft Authentication app 
• A very strong cultural fit the ITS way (Our core values will be discussed during the interview) 
• Excellent command of the English language both spoken and written 
• Able to work full time 40 hours a week - 8AM to 5PM Pacific Standard Time (PST) from Monday to Friday.
• Able to pass our online behavior and cognitive assessments. 
• Able to provide NBI Clearance (for PH applicants) 

Pay rate starts at $3.75/hour and vary by experience and location.

• Paid US Holiday
• Night Shift Bonus
• Paid Time Off (15 Vacation Days per year)
• Comprehensive Health Plans / HMO (Employee & Dependent/s)
• Life and Accident Insurance
• Accident and Disability Coverage
• Company-paid training and certification
• Health & Wellness Program
• Dental & Vision
• Salary Advancement

Step 1. Please find a good 40-minute quiet time for this pre-employment assessment: PRE-EMPLOYMENT ASSESSMENT

Step 2. Click on this link to start your pre-recorded video interview: PRE-RECORDED INTERVIEW