HR & Employee Engagement Associate

Our Journey

ShopBack was born one night in 2014 when co-founders Henry and Joel were toying around (with entrepreneurial ideas) in Henry's car. Their brainstorming session sparked the concept of a more rewarding way to shop, starting with the idea of earning online Cashback.

From those late-night musings emerged the ShopBack Group, now the leading shopping, rewards, and payments platform in Asia-Pacific. With over 45 million shoppers across 12 markets (and counting!), ShopBack now facilitates more than half a million transactions daily for over 20,000 online and in-store partners.

Fresh off its debut in the European market, ShopBack is on the lookout for thrill-seekers to embark on this exhilarating journey to build The World's Most Rewarding Way to Shop. Get ready for the ride of a lifetime: a blend of startup spirit woven into a solid business foundation.

Warning: Not for the faint-hearted. Possible side effects may include spending more on shopping (but don't worry — you earn Cashback).

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About the role

This is a unique chance for ambitious candidates with a keen interest in advancing their careers in HR. You will be given the rare opportunity to collaborate with skilled colleagues and gain first-hand exposure to HR and Workplace Experience in a fast-growing start-up. Your contributions will directly influence the employee experience at ShopBack and serve as a solid foundation for your growth as an HR professional.

Responsibilities

• Office Administration & Facility Management:
• Responsible for day-to-day office administration and operations, such as mailing of letters, courier services, answering the phone, office security settings, documentation, filing, etc.
• Manage assigned budget for pantry and the office by ensuring efficient and cost-effective procurement of pantry and office supplies. 
• Liaise with multiple vendors (e.g. landlord, cleaning service company, air-cond company, etc) to ensure proper maintenance of the office premises, pantry, recreational facilities, meeting rooms, etc at all times.
• Organize and implement employee engagement events on a regular basis, including budget management, proposing employee engagement activities, office setup, and decoration, arranging meals, contacting and managing relevant vendors, as well as promoting the events.
• Assist in making travel arrangements.




• HR Operations
• Execute onboarding tasks and attendance management.
• Support HR policy and procedure establishment and improvement (e.g. Occupational doctor and nurse service, Massage therapist contract review, Installation of safety equipment in the workplace, Health check program maintenance, Duty roster maintenance for Interns, etc).
• Assist in insurance enrolment, updating of time management records, and responding to employee inquiries.
• Support and execute cross regional and local HR-related projects when required.
• Enrich our culture through a friendly demeanor and approachable personality.

Requirements

• Fluent in both English (written and spoken) and Mandarin
• Possess a Bachelor's degree from an accredited college or university.
• Excellent problem-solving and willing to roll up sleeves to get work done.
• Demonstrated ability to meet deadlines, handle multiple tasks, manage multiple priorities, and have excellent project management experience.
• Strong communication and negotiation skills.
• Proficiency with G-Suite, Microsoft Office, specifically Excel, Word, and PowerPoint.
• Detail-oriented, and willing to learn new tasks and subjects.
• Mature with good interpersonal and communications skills, organized and self-motivated.




• Ideal candidate:
• As we constantly evolve and strive to achieve our goals creatively, we welcome candidates with proven track records and achievements in HR, Finance, and Customer Service backgrounds who are eager to grow with a talented team.

Exclusively for ShopBackers

* Hybrid working and work-from-anywhere benefit

* Competitive compensation

* Transparent career progression paths and learning opportunities

* Candid, open and collaborative culture

* Talented and driven teammates across the world

* Fun-filled activities and celebrations all year round