HR Employee Relations Specialist

Come and work for a company that the Star Tribune listed among both the 2021 and 2022 standard setters for Top Workplaces and is celebrating its 30th year anniversary! The passion and purpose of the people that make up the Accra Family is what makes us a special place to work.

Our team members are our greatest resource and at Accra each employee can bring their whole self to work. We respect and value diverse life experiences and heritages and ensure that all voices are valued and heard. We are committed to an equitable approach and provide equal opportunity for employment and advancement at all levels within our departments, programs, and worksites.

Accra Offers:

• Work/Life Flexibility
• Professional Development Opportunities. Brand new! In-house supervision provided for LSWs.
• Generous Paid Time Off options
• Free Mental Health/Wellbeing Program
• Health and Dental Insurance for full time employees
• HSA + FSA for full time employees
• Retirement Plan
• Company Paid Disability & Life Insurance for full time employees

About this Role:

The Employee Relations Specialist will be responsible for answering calls and emails for the Agency HR team. Review and authorize employee overtime and resolve employee incidents. 

**This position has the flexibility to be 100% remote.**

About You:

• Two-year degree or one (1) year of experience in a human resources field.
• Exposure to home health or human services is a plus.
• Enthusiastic individual, who is eager to learn and grown in the PCA Choice field.
• Valid driver’s license, clean driving record and reliable transportation to use for work driving purposes.

Essential Functions:

• Be responsible for answering incoming phone calls and emails to the Agency HR extension and group inbox with an emphasis on providing excellent customer service.
• Review and authorize employee overtime
• Help resolve employee incidents
• Distribute incoming application materials for processing
• Be able to direct callers or tasks to other Human Resources Teams
• Work with internal and external parties to resolve issues brought to the HR team