HR Employee Support Specialist

Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title

HR Employee Support Specialist

Job Description

What is the opportunity?

Work with a collaborative and high-performing team at RBC, one of Minneapolis/St. Paul Business Journal's top places to work. The HR Employee Support Specialist will provide direction, expertise, and support to business units on a specific human resources function, such as compensation, benefits, employee relations, compliance, or recruiting. Additionally, this individual will apply basic theories, skills, and practices to accomplish assignments.

What will you do?

• Process talent cycle related activities received from our employees and people managers into our new HR system, Workday and our Payroll system, SAP. This includes the processing of the following:
  • New Hires
  • Organizational Changes
  • Compensation updates
  • Job Changes - promotions, lateral moves
  • Terminations
  • Leave of Absences - initiating leaves and returning from leaves
• Work closely with key partners to ensure service level agreements are met by transaction type
• Fulfill processing requirements as established by team leads
• Adapt/learn new processes and demonstrate flexibility if moved from one process to another
• Escalate any technical gaps, processing issues, opportunities to better streamline processes
• Demonstrate a client first focused by keeping the employee and people manager at the forefront
• Remain committed to quality assurance - with minimal to zero errors

What do you need to succeed?

Must-have

• 1+ years of experience in a HR or operational or administrative function
• Excellent verbal and written communication skills
• Experience with MS Office Suite applications (e.g., MS Word, MS Excel)
• Strong commitment to professional client service excellence with excellent interpersonal relations and demonstrated ability to work with others effectively in teams
• Proven analytical skills and systematic problem solving

Nice-to-have

• Ability to handle issue resolution and escalation
• Adaptable to changing requirements and environments quickly
• Keen business acumen and organizational awareness
• Knowledge of Contingent Workforce Management systems, such as Beeline

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Access to a variety of job opportunities across business

Job Summary

Address:

Minneapolis, Minnesota, United States of America

City:

USA-MN-MINNEAPOLIS

Country:

United States of America

Work hours/week:

40

Employment Type:

Full time

Platform:

Human Resources

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2023-02-28-08:00

Application Deadline:

2023-03-17-07:00

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.