HR Generalist, People (Weekend Shift)

We are seeking a personable Human Resources Generalist to support the development and execution of our People Team strategy and plans. You will act as a  primary partner to our fulfillment center team in attracting, developing, and retaining our team members. You will direct Managers and employees to appropriate guidance channels and act as a point of escalation for key People Team matters or issues that arise. A successful HR Generalist  acts as an employee champion and change agent. 

This position reports to our HR Business Partner at our Brooklyn, NY based Fulfillment Center.  

• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance. 
• Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, disciplinary actions).
• Partner with Recruitment and the Operations team and onboarding processes of non-exempt team members at our Fulfillment Center. 
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Consults with shift management on operational goals, providing HR guidance when appropriate.
• Conducts effective, thorough, and objective investigations and partners with the HR Business Partner  on determinations.
• Partner with managers for time and attendance monitoring and submission to ensure payroll accuracy.
• Collaborates with the greater People team across team-wide goals and projects.
• Partners with the People Team to build policies and procedures, and partners with shift management to ensure policies are adhered to.
• Partners with the Manager of Engagement and Experience on the development of Employee Programs, and leads the execution of Employee Programs for their shift at the FC.
• Promotes safety and the employee experience on site.
• Leads leave management tracking and COVID tracing and administration for their shift.
• Embraces and promotes Care/of’s values in compliance solutions.
• Performs other related duties as assigned. 

This role will be working onsite supporting our Fulfillment Center team located in Brooklyn, NY. The days of work will be Friday-Tuesday. Following the onboarding period, this role will have the opportunity to work remotely 1 day per week with manager’s approval.

• Associates degree required; Bachelor’s degree preferred. 
• Minimum of 4 years of experience resolving complex employee relations issues.
• Experience working with a large non-exempt employee population, ideally in a warehouse, retail, or other shift-based environment.
• Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and federal and state respective employment laws.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Ability to acquire a thorough understanding of Care/of’s People, processes, organization’s hierarchy.
• Ability to be flexible and adaptable, and work through ambiguity in a fast-growth environment.
• Excellent time management skills with a proven ability to meet deadlines.
• Proactive communicator with excellent verbal and written communication skills. 
• Excellent interpersonal and customer service skills; ability to work cross-functionally within the organization.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software.
• Must be able to lift up to 15 pounds at times. 

Extra carrots 🥕 (preferred, but not required):

• SHRM Certified Professional (SHRM-CP) credential or ability to obtain certification within one year of employment

Even if you don’t meet all the requirements, we still encourage you to apply! If you’re submitting a cover letter, please note what makes you perfect for this role with the qualifications you have.

NYC Metro-Area Salary Range: $74,200 - $83,500*

Role Level: 2

Your compensation for this role will be based on how your experience aligns with our internal role-leveling, and our internal pay equity standards. For this role, base salary increases are reviewed annually. 

You will be eligible to participate in our Annual Incentive Plan (AIP) which is a cash bonus. Our AIP rewards the achievement of both annual company and annual individual performance objectives. Each employee’s target opportunity for an annual incentive award is a percentage of base salary and varies per role level.

*We have a location based compensation structure; there may be a different range for candidates in other locations.

• Competitive insurance packages with free medical, dental, vision plans.
• Flexible vacation time + a weeklong summer break.
• Flexible work from home policy. 
• Monthly employee credit to use towards a Care/of purchase + a 50% discount for 3 people in your inner circle.
• Access to employee assistance services like Health Advocate, Kindbody, Bravely, Talkspace, One Medical, Teladoc, Eden Health, and Harness.
• Monthly fitness subsidy (at-home workouts count!).
• 3 months 100% paid parental leave.
• Socially and culturally relevant experiences geared towards personal and professional learning & development.
• Virtual team-building events because we value staying connected and building community.
• Monthly team lunch. 
• Office wellness perks.
• Working with an amazing, fun-loving, spirited group of people.

Be Humble: Engage in debate with an open mind. Embrace feedback and being wrong when presented with data that shows there is a better option. 

Be Honest: Deliver the truth with humor and love; Recognize and stand up against discrimination on any basis, including race, sex, gender, sexual orientation, religious background, age, or mental and physical abilities - in our work and beyond.

Be Thoughtful: Attack hard problems with thoughtful tenacity. Don’t shy away from complex problems with complex solutions.  

Be Different: Kill your darlings. Don’t be afraid to rewrite something once effective, loved, or widely accepted in the past. Evolution is wonderful. Push against banality and the status quo.

At Care/of, we’re committed to building the best team we can. We hire for potential and support every team member through each step of their career development. Building a diverse, equitable, and inclusive space for our team to think differently and push the status quo is incredibly important to us; and we strive to use these guiding principles as the foundation for how we interact with each other, how we build our business, and how we hold ourselves accountable to our core values. 

Care/of does not discriminate and will not make any hiring decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability and require accommodation during our interview process, please let us know how we can help make the interview process fair to your needs.

IMPORTANT NOTE FOR POTENTIAL CANDIDATES:

On September 9, 2021, President Biden announced a six point COVID-19 action plan. As follow up to the initial announcement, we have decided our policy is to require all Care/of employees to be fully vaccinated by December 8, 2021. This requirement applies to all current and future Care/of employees. Care/of is an Equal Opportunity Employer and it is our policy to provide reasonable accommodations to any qualified individual who because of a medical condition or sincerely held religious belief or practice receives an exemption from the vaccination requirement, provided that such accommodation would not result in an undue hardship for the company.

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