HR Generalist (Philippines)

Compass Experience Labs LLC - HR Generalist / Recruiter - Philippines

Who we are: 

At Compass, we partner with businesses to determine their needs and provide customized customer care solutions. Our mission as a boutique customer contact center is simple: consistently deliver experiences that enhance the customer’s loyalty and help to grow the business. We foster an environment that encourages positivity, personal growth, teamwork, and opportunities for advancement. Visit compassexperiencelabs.com to learn more. 

Human Resources Generalist/Recruiter 

We have an immediate need for HR Generalist / Recruiter to join our growing team! Reporting to the Head of People, this role will assist in all areas of staffing and recruiting. 

Responsibilities: 

• Assist in the development and implementation of Compass people policies and procedures -- from recruiting to onboarding to comp and benefits to employee relations to performance management and beyond!
• Participate in the recruitment process: post and manage job requisitions, recruit, screen, and interview job applicants to fill entry level, professional, and technical job openings, and see candidates through the offer, hire, and onboarding process
• Respond to inquiries from applicants, employees, and company leaders and troubleshoot and resolve complex and/or sensitive matters
• Advise and train leaders on the recruitment and onboarding process as needed 
• Respond to changing needs of a contingent third party workforce 
• Other duties as assigned 

Requirements and Characteristics: 

• Proficient computer skills to include Google Suite and preferably Microsoft Word and Excel 
• Strong organizational skills and attention to detail
• Ability to function independently in a fast-paced environment
• Thorough working knowledge of recruiting best practices 
• Ability to interface effectively with a diverse, remote workforce 
• Professional and customer-oriented demeanor 
• Hybrid role. Remote to start but may transition to brick and mortar workplace in metro Manila.

Education and/or Experience:

• Well-rounded recruiting professional - been there, done that! 

• Excellent communication skills

Availability:

• Full Time - 40 hrs/week 
• Monday-Friday - business hours - EST 9-5pm
• Applicants must have strong internet connection to support systems