HR Infrastructure Specialist

Introduction
At IBM we know that transformation drives change and it is in our DNA to continuously transform. Our Business Transformation Consultants help drive large scale change that spans IBM business units and geographies. As a part of this team you will have the unique opportunity to be a part of driving IBM’s ongoing transformation as a company that continuously innovates and leads the market.

Your Role and Responsibilities

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.

You’ll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role you’ll be encouraged to challenge the norm investigate ideas outside of your role and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

The HR Infrastructure Specialist will support the operations and maintenance of a human capital technology stack for Federal agencies. This stack runs primarily on AWS and includes technologies including ServiceNow multiple databases AWS services Drupal and containerization. Responsibilities may include system administration platform administration network engineering and database administration.

Tasks include:
• Set up and maintain application environments and databases in accordance with industry best practices and TSA security guidance
• Monitor analyze and tune system and application performance
• Plan and support patch management for all applications and apply patches to all system components
• Plan and support application and platform upgrades
• Work closely with security engineers to handle non-compliance and vulnerability issues
• Assist other team members with research and troubleshooting of system errors and performance problem

Required Technical and Professional Expertise
• Experience with AWS administration including architecting and maintaining AWS solutions
• AWS certification at the Associate level
• Experience with database administration modeling tuning backup and recovery
• Experience with implementing and maintaining network configuration in cloud environments
• Experience with supporting containerized solutions

Preferred Technical and Professional Expertise
• AWS certification at the Professional level
• Understanding of SaaS platforms such as ServiceNow and Salesforce
• Experience with human capital systems especially in support of Federal customers and working in agile environment preferably using SAFe