HR Lead AMER

About JLL -

We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 98,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!

JLL Title: JLL Work Dynamics Regional People Experience Partner AMER

JLL @Amazon GREF Title: HR Lead AMER

We are looking for a regional People Experience Partner to support our Work Dynamics Americas Business working in Partnership with Amazon GREF.

About JLL

We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 98,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!

What this job involves at JLL @ Amazon GREF:

Our Senior People Experience Partner (PXP) strengthens employee purpose, ignites energy & elevates our JLL @Amazon GREF client organization AMER-wide performance by activating, facilitating & enhancing moments that matter. This role reports to the Global Senior People Partner and is accountable for activating HR products & services that enrich the lives of JLL employees whilst working with our AMER Business Leadership & HR leaders to facilitate the employee experience by coaching managers on the moments that matter throughout the employee lifecycle. You'll use your Business acumen, HR expertise & local knowledge to enable Business, Client & HR priorities. In this role you can expect to dive deep, surface insights, & influence HR Service Delivery & HR/Talent COEs to improve so that we enhance moments that matter unleashing our talent to do their best work. In addition, you'll lead (directly and indirectly) a team of HR, L&D and Talent professions across the region to enable a exceptional employee experience for a headcount of c. 800 FTEs.

Functional Knowledge

• Working with the Global Snr. People Partner and AMER Account Director, develop and execute a comprehensive People Strategy across the Americas region (includes NAMER, LATAM, Canada), with a focus on diversity, and ensure alignment with the regional HR Leadership and broader JLL vision, including its current and long-term global and local business objectives.
• Activate and facilitate JLL's global and regional policies, processes, and tools that support moments that matter across a team member's experience to include Hiring; Onboarding; Performance Review; Performance Management; Promotion; Etc.
• Lead and coordinate the regional talent Management cyclical activities including Goal Setting, Talent Review, Succession Planning, Year-End & Compensation Planning
• Lead, inspire and develop a team of account dedicated HR, L&D, Advisory and Coordination Specialists across AMER to deliver our client account People Strategy.
• Understand the business and client priorities of business leadership and management team, including the business strategy, P&L.
• Deliver the people aspects of the regional business planning, articulate insights to business leaders about HR risks and implications of key business activities, and provide commercially sound solutions to support the business objectives.
• Serve as a key contributor to the AMER account executive team, forging strong relationships with senior executives, providing leadership and management coaching as required. Communicate with a high level of impact and strong influencing and collaborating skills.
• Lead on HR and People updates in our monthly and quarterly AMER JLL @ Amazon GREF account leadership and client facing business reviews, presenting key achievements, performance against our account People-KPIs and SLAs (e.g. retention, enhancing DEIB) challenges and projected people priorities to our executive team and client team.
• Use industry trends, best practices and diagnose the impact of external environment to inform decisions related to setting strategy.
• Support the growth and organisational optimisation/rightsizing strategy across the region, including M&A, of the business by providing expertise during bid, acquisition, and restructuring.
• Identify and recommend efficiencies in the employee life cycle - using touchpoints and hand offs to other People Solutions and Experience stakeholders.
• Partner with centres of excellence/HR product owners to define the talent and reward strategies to help drive business performance and growth through effective talent management, performance, engagement and reward plans, with a focus on enhancing inclusion, developing diverse talent across the region.
• Ensuring the talent sourcing strategy provides a pipeline of high-quality candidates to the business.
• Partner the Employee Relations CoE by triaging and investigating high risk / Tier 3 employee relations issues.
• Communicate a clear, accurate understanding of HR analytics (e.g., global engagement survey, succession metrics, turnover, demographics, KPI performance) for the account and provide strategic direction on how to use them to grow the business, deliver results and drive continuous improvement.
• Drive a culture of inclusion which celebrates our employee diversity and promotes a sense of belonging & value where every voice is heard.
• Partner with HR Product colleagues to create and deliver best in class HR resources, processes and overall experiences in region.
• Support the wider HR leadership team on transformation projects of varying scope.

Business Expertise

• Experience of delivering HR and Operational activity within a complex organization with the ability to balance JLL and client needs.
• Highly skilled in utilising data & technology to drive business performance and organization efficiency

Every day is different, and in all these activities, we'd encourage you to show your ingenuity.

Sound like you? To apply you need to be / have:

Skills & Competencies

Leadership

• Drive the growth of Work Dynamics by leading a team to deliver exceptional employee experience.
• Develop and sustain strong & influential relationships within the business & HR to understand and cascade HR & Business priorities across the PXP team in an engaging and energized way.
• Strong team management skills with the ability to effectively manage priorities, leverage best practice & innovation
• Global mindset with a hunger for understanding and promoting the organization's strategy
• Reputation for integrity, dedicated work ethic, ownership & accountability
• Passion for inspiring & developing high performing teams through the creation of an exceptional culture.
• An appetite for exceeding expectations and creating wow within the business & HR organisation.

Problem Solving

• Excellent organizational skills with a starter finisher mentality with acute attention to detail
• Ability to use data to tell a convincing narrative and inform and/or make impactful decisions.
• Adept at managing multiple priorities/projects simultaneously

Interpersonal Skills

• Builds robust relationships and demonstrates a high degree of emotional intelligence
• Exceptional communicator and influencer
• Ability to adjust styles of communication to varying situations to effectively communicate with a diverse array of senior stakeholders
• Ability to cultivate robust & meaningful relationships to serve as a trusted HR expert
• A passion to work with people across a variety of backgrounds with the desire to support team development.

Leadership Capabilities

Drive Change, Think Big, Inspire, Help Others, Get it Done, Business First

Qualifications & Experience

• Bachelor's degree or equivalent experience
• Experience in leading & managing in a matrix organisation through cultural change
• Experience in linking HR strategies to Business outcomes

What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can't wait to see where your ambitions take you at JLL. Apply today!

Benefits:

Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people, and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.

Benefits to eligible employees, include:

• 401(k) plan with matching company contributions
• Medical, Dental & Vision Care
• 6 weeks of paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Flexible Work Arrangements may be available
• Executive Benefits

What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can't wait to see where your ambitions take you at JLL. Apply today!

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This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.