HR & Office Manager

Why ClearSource?
ClearSource is passionate about our Core Values!

• Customer First – We share an intense passion for creating an exceptional customer experience.
• Personal Accountability – Commit to do the right thing and do it.
• Humble Courage – Be brave enough to seek, deliver, and accept feedback.
• Hungry – Do your best every day to make great things happen.
• Happy & Healthy – Choose well, live well.

What will you do as an HR & Office Manager
As Human Resources Manager: 

• Provides day-to-day direction in all aspects of human resources
• Assumes responsibility for development and maintenance of company guidelines, policies, and procedures
• Develops and assists with the implementation of human resource programs for the Noida office with a concentration on labor law and legal issues
• Assist with the onboarding, change management, and termination of employees
• Handles discipline and termination of employees in accordance with company policy
• Ensure compliance with legal and regulatory requirements
• Manage and resolve employee relations issues ensuring smooth communication and prompt resolution of requests and questions
• Responsible for implementation of assignment agreements, addendums and all legal documentation
• Support the new starter onboarding experience by preparing and sending new hire contracts, setting up personnel files and collating new starter information such as references, criminal record and medical checks
• Work with the third-party payroll vendor to secure the correct payroll processing
• Assist with payroll disputes, research and resolution
• Assist the team members with legal and payroll documentation
• Performs other related duties as assigned

As Office Manager:

• Oversees the daily workflow of the office. 

Administrative:

• Manage contract and price negotiations with office vendors and service providers
• Liaise with facility management vendors, including cleaning, catering, and security services
• Schedule meetings and appointments
• Organize office operations and procedures
• Set up and manage local accounts and companies, including those of payroll and recruiting
• Work with the third-party vendor regarding the private medical insurance implementation
• Conduct online research as needed to perform the responsibilities of the role
• Make travel and lodging arrangements for visiting clients and employees
• Provide administrative support to the country manager and other team members

Engagement:

• Oversee the planning and holding of employee events, such as training, graduation events, engagement activities or other all-employee events

Maintenance:

• Maintain the office condition and arrange necessary repairs
• Oversee the efforts of third-party janitorial services to ensure office cleanliness
• Oversee the efforts of third-party air conditioning maintenance

Mailing:

• Receive and process mail, including invoices, packages, etc.
• Organize and maintain all digital and physical files for the office

Supplies/Inventory/Errands/Shopping:

• Manage the company’s office, including the procurement and maintenance of office supplies, cleaning supplies and equipment

What ClearSource Needs from You

• A bachelor’s degree in human resources, labor relations, organizational development, business or related area; relevant work experience may be a substitute
• 2+ years of experience in a similar role
• Effective verbal and written communication skills
• Demonstrated proficiency in the Microsoft Office suite
• Experience with the human resources information system (HRIS) used by your company, such as Workday, Zoho People, Cloud HR, SmartRecruiters and others
• Knowledge of a broad range of human resource strategies and practices, including compensation, performance management, safety, hiring and employee relations; able to apply these strategies and practices in compliance with employment regulations
• Ability to create a culture of diversity, inclusivity, collaboration and teamwork
• Experience with analyzing data to guide strategic employment planning