HR Operations Coordinator (12 Month FTC)

See yourself being part of a large, transformational change? This could be the role for you!

At Iress, we make things happen

We believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. More than 10,000 businesses and 500,000 people use our software, from the world’s most iconic financial services brands to advice firms of all sizes, banks, insurers, investment managers, traders and brokers. Iress is one of Australia’s largest technology companies and employs more than 2,000 people across Australia, The United Kingdom, Africa, Canada, France, New Zealand and Asia.

Build your career at Iress!
 

The core focus of this role is to provide support to operational HR processes across the employee lifecycle including HR administration, HR system maintenance, creating reports and analytics, and first line advisory support to the People Team, People Leaders and individuals across Iress in Australia, Singapore and New Zealand. The role plays an integral part in the delivery of an efficient and customer focused people support service. 

A typical day is managing people queries via Jira Service Desk, providing a people centric approach and a high level of customer service at all touchpoints via Jira, Slack, email or verbal. You will be processing people change across the full employee lifecycle via Workday, maintaining a high level of data accuracy at all times. As data accuracy, reliability and high quality output are core outcomes of this role, we are looking for someone who is a meticulous and highly organised individual to provide administrative support. 

We are looking for someone who is keen to be visible, and happy to work with people in an office environment. You will be required to attend the office at least three days a week, the People team are typically in the office on a Tuesday, Wednesday and Thursday. 

Some of the awesome things you’ll be involved with:

• Ensure that all people data, correspondence and HR files are up to date at all points across the employee lifecycle (eg. new starters, parental leave, people movements and offboarding). This will involve the monitoring and processing of changes in Workday (our People system), producing relevant paperwork, informing other stakeholders of any changes where required, accurate payroll input and carrying out regular data audits.

• Support the employee onboarding processes including running local inductions. 

• Providing guidance and support to the wider team, and business on operational processes including how to use Workday. 

• Troubleshooting within Workday when issues are raised. 

• Producing operational reporting and analytics from Workday for the people team, key stakeholders and external vendors. 

• Drive the adoption and full utilisation of Workday across Iress by promoting self-service and best practices wherever possible.

• Support the People Service Design and Business Partnering teams to embed new people processes and policies to our ways of working, and with the wider business.
   

What you will bring:

• Previous experience within an HR administrator role in a small-medium sized organisation where you have been exposed to working with a range of stakeholders. 

• Previous experience of using Workday from a HR perspective is essential. 

• A solution focused mindset with an eagerness to knowledge share and continually seek efficient and effective ways of working. 

• A high level of accuracy and attention to detail is vital for this role. 

• A resilient and agile approach to working. Things can change quickly here and we need someone who is able to adapt to changing priorities. 

• The ability to self organise and prioritise effectively is essential for this role as you will often have multiple tasks to balance. 

• Excellent communication skills and the ability to build relationships with a variety of people. 

Why work with us?
 

• 8 additional paid days per year to extend your weekends

• Hybrid working

• Generous cash bonus for every successful referral 

• Starting school leave - 8.5 days of leave to assist your children with the transition to school

• Up to 26 weeks’ paid parental leave for primary carers (up to 4 weeks for secondary carers), and the ability to work part-time when returning to work

• 3 days’ paid leave per year to participate in charity initiatives

• Discounted health insurance premiums

• Access to learning and development programs through Udemy

Iress is committed to fostering a welcoming and inclusive culture. We strongly believe that diversity is what makes our teams and our products succeed. Our people have different experiences, skills, perspectives and beliefs and everyone’s uniqueness is valued and celebrated. 

Our hiring decisions are never based on sexual orientation, race, gender identity, religion, disability, citizenship, marital or family status and age. Even if you feel you don’t meet all of the requirements of the role, we would still like to hear from you! 

We’re also proud to be globally recognised as a WORK180 Endorsed Employer that promotes and supports all women in the workplace. 

For more information about what we do, our people and values, please visit our website - https://www.iress.com/join-us/careers/

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Employment TypeEmployee

Time TypeFull time