HR Operations Coordinator - Hybrid

Founded in 1994, Mindex is a software development company with a rich history of demonstrated software and product development success. Our three divisions - Cloud, SchoolTool, and Software Development - are all rapidly growing, and our employee base is close to 400. We are ranked the Best Software Developer in the RBJ's 2022 Reader Rankings, the #1 Software Developer in the 2022 RBJ's Book of Lists, and a 2022 Certified Great Place to Work.

Under the direction of the HR Operations Manager, the HR Operations Coordinator is responsible for the day-to-day functionality of HR service delivery, ensuring effective and efficient employment-related practices, policies, and transactions, while upholding the organization's mission and values. Provide excellent and consistent customer service when managing all interactions. Maintain a positive working relationship within the team and with external customers.

Duties and Responsibilities

• Partner closely with the HR Operations Manager and other HR/TAA team members in the implementation of programs and initiatives to support, reinforce, and evolve Mindex's culture and working environment
• Participate and/or assist with a wide variety of HR initiatives, including employee engagement survey, reporting, HR compliance, and other projects/duties as needed
• Assist employees with HR related questions including, but not limited to, payroll, benefits, learning and development, etc.
• Generate data, reports, and statistics at the request of other HR team members
• Act in the capacity of system administrator of the HRIS system and other HR systems, ensuring timely and accurate transactions, data privacy and compliance
• Update payroll data in HRIS system (Bamboo HR and Paychex Flex), to include various items such as address changes, new hires, terminations, garnishments, pay-rate changes, direct deposits, etc. Update changes to federal, state, and local taxes based on residency and occupational locations.
• In a compliant and timely manner, processes employment sponsorship, immigration, non-immigration, other visa related paperwork accurately
• Partner with HR team, internal teams, and outside legal counsel to assist with any immigration concerns that may arise
• Facilitate all enrollment and administrative processes related to benefits including annual open enrollment, qualifying life events, changes, and processing
• Conduct periodic audits to ensure enrollment is accurate with benefit carriers; support research and resolution of discrepancies

Requirements

• One - three years of relevant experience in an HR Admin/Coordinator or Operations role
• Experience in HRIS and data management, benefits, compensation, HR policies and procedures, leaves of absence, compliance, etc. is preferred
• Strong verbal and written communication skills
• Confidentiality, diplomacy, and discretion
• Excellent interpersonal skills
• Excellent organization skills, attention to detail, and ability to prioritize actions
• Strong initiative and follow-through skills
• System and reporting capabilities are desired

Benefits

• Health insurance
• Paid holidays
• Paid time off
• 401k retirement savings plan and company match with pre-tax and ROTH options
• Dental insurance
• Vision insurance
• Employer paid disability insurance
• Life insurance and AD&D insurance
• Employee assistance program
• Flexible spending accounts
• Health savings account with employer contributions
• Accident, critical illness, hospital indemnity, and legal assistance
• Adoption assistance
• Domestic partner coverage

Mindex Perks

• Tickets to local sporting events
• Teambuilding events
• Holiday and celebration parties

Professional Development

• Leadership training
• License to Udemy online training courses
• Growth opportunities