HR & Payroll Coordinator – LATAM

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® company, is a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software, and a Salesforce® and AWS partner. In 2005, Rimini Street reinvented enterprise software support to deliver a better support experience and drive significant savings on total maintenance costs. Today, the Company delivers superior service experiences, at scale, centered on client success to enable enterprise software licensees to extract more value from their enterprise software investments, invest in innovation, create competitive advantage, and enable growth. Over 5,500 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries have leveraged Rimini Street as their trusted provider for support and managed service solutions.

We are actively seeking a regional HR & Payroll Coordinator to aid and support our regional HR Business Partner serving the LATAM market. This is a São Paulo office role but working hours must conform to the core business hours of the region being supported.

Position Summary

The purpose of this role is to provide HR & Payroll expertise across the LATAM region and to support the regional HR Business Partners in providing for our growing employee base. The role is responsible for partnering with our payroll team to ensure local processes and procedures for each country within the region are consistent with global standards, to support timely payroll and reporting. 

Essential Duties and Responsibilities

• Strong understanding of local country payroll and HR requirements, along with key filing dates for local pension plans and other similar types of benefits for the region covered.

• Establish and maintain relationships with internal stakeholders and be an extension of the international payroll team in working with local payroll and benefits vendors.

• Maintain local processes and procedures for each country that Rimini Street does business, and ensure they align with global standards. Conduct a regular review of these processes and standards, to ensure compliance with changes to local country reporting requirements and monitor payroll and benefit legislative processes to capture changes when local country rules change.

• Maintain a knowledge base of required and available benefits for each country with the region, to educate hiring managers, recruiters, and other stakeholders who may be involved in hiring in those countries.

• Ensure local employee data is maintained in the global enterprise system(s) of record. Ensure changes to employee data are made in a timely manner to support timely payroll payments. Rimini Street primarily uses Workday as its global Human Capital Management system, and partners with local benefits and payroll providers to integrate with Workday. Utilize the global enterprise system(s) to eliminate the need or perceived need for local records and manual integrations, calculations, and tracking.

• Liaise with local payroll teams and vendors to respond to their queries and ensure that employee information is forwarded to them from the enterprise system(s) in a timely and methodical fashion. Strive to eliminate manual processes by building and supporting automated processes for exchanging information with an audit trail.

• Manage and streamline the workflow for onboarding and offboarding employees. Maintain an expected process timeline for each country/locality, based upon law, custom, and payroll cutoff dates, and drive process execution to meet these timelines. Partner with Payroll Vendors on all employee changes that need to be updated in the payroll system for onboarding and offboarding employees.

• Assist local payroll teams and vendors in ensuring payrolls run on schedule by providing the timely exchange of payroll information associated with new hires, terminations, salary increases, promotions, tax and pension/retirement savings changes, and any other changes affecting compensation.

• Assist with local statutory financial statement audits as needed for employment data.

• Work closely with the global corporate teams for Payroll and for Compensation & Benefits to resolve issues in a timely manner.

• Review current global and local processes and tasks to seek operational efficiencies and continuously improve.

• Manage daily administrative tasks associated with compensation, benefits, and payroll related queries across LATAM

• Respond to employee inquiries in a timely manner and follow up until queries are resolved.

• Review and update employee data for Benefits vendors to ensure alignment with the latest employee information.

• Provide administrative support for HR activities and other duties as directed.

• Ensure HR policies and practices are in full compliance with labor legislation (CIPA, electronic time tracking system, PCD quota, other legal requirements according to labor legislation).

• Support and improve the onboarding activities and new hires experience in Brazil.

Experience

• At least 3-5 years generalist with payroll, compensation, and benefits experience.

• Experience working in a matrix organization within a fast-paced 24x7 global company.

• Experience supporting employee payroll, compensation and benefit needs in the LATAM

• Familiarity with Workday HCM. In depth familiarity will be advantageous.

• Experience with the Microsoft Office 365 (M365) suite of tools.

• Experience providing service to a diverse and remote employee base.

Skills

• Excellent attention to detail. Ability to document what needs to be completed, ensure that local and global requirements are met and completed according to the documentation, and create evidence and records of the procedures and methodology utilized to complete all tasks.

• Thorough understanding of the local payroll, benefit and compensation requirements for countries located within the region, and the ability to monitor and track statutory changes and trends throughout the region.

• Ability to communicate effectively orally and in writing.

• Strong understanding of internal controls and audits, including financial audits of payroll and benefits, process audits, and internal controls audits.

• Highly organized. Ability to balance multiple tasks with varying levels of priority and urgency.

• Integrity, autonomy, and a high degree of initiative, drive, and enthusiasm.

• Excellent interpersonal and influencing skills, with the ability to build rapport with stakeholders.

• Ability to flex schedule, as needed, to support employees and vendors in multiple time zones.

• Tech savvy. Must be able to manage and maintain the company-provided technology to support remote work. Rimini Street primarily uses the Windows operating system, Microsoft Teams, and the M365 tool suite.

• Fluent English, Spanish as a plus

Education

• Bachelor of Business, Human Resources, or similar qualification.

Location

• Brazil, São Paulo Office

Why Rimini Street?

We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

• Company

  • We dream big and innovate boldly. 

• Colleagues

  • We work with extraordinary people who create a culture of mutual respect and collaboration.

• Clients

  • We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

• Community

  • We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

• Nasdaq-listed under ticker symbol RMNI since October 2017

• Over 5,500 signed clients, including over 180 of the Fortune 500 and Global 100 companies

• Over 2,000 team members in 23 countries

• US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/

Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law.

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com.

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible.