HR & Recruitment Administrator

Role Summary

• Responsibilities: Your varied responsibilities will cover all aspects HR and recruitment administration to ensure the smooth running of our function
• Salary: $45,000 to $47,000 per annum, depending on experience
• Benefits: Hybrid working options, generous holiday allowance, flexible working hours, private medical and dental insurance, 401K plan, life insurance, full funding for external training, student loan repayments, comprehensive travel insurance and more
• Role Type: Full-time, permanent
• Start Date: This role will ideally commence in April or May 2023. However, start dates are available throughout 2023, which occur on a monthly basis. The deadline for applications is Sunday 2nd April
• Location: This role is available in our Boston office

About the Role

Costello Medical is growing rapidly, in the US and globally, thanks to demand from new and existing clients. In 2022, our US team grew by 50% and our People team sits at the heart of our business. We are passionate about delivering an effective and high-quality service to our colleagues and candidates alike and we are looking for somebody who shares this enthusiasm with us.

In this role, you will have varied responsibilities for a range of administrative tasks across HR and recruitment to ensure the smooth operation of the People function.

Alongside this, you will partner with the Senior Management team and Division Heads in our US office to provide them with efficient and productive support that eases any burden they face in relation to HR and recruitment topics. This will involve building strong relationships with all colleagues and using your expertise to provide advice and guidance when appropriate, supported by our senior People team based in the UK.

You will also be involved in projects relating to the People function, as we continue to innovate our practices and keep pace with the growth of the organization.

Key responsibilities will include:

• Maintaining accurate employee records via our PEO provider and HR software
• Overseeing our HR and recruitment inboxes and answering queries via email, in person and over the phone
• Producing HR correspondence, including written offer letters and employment contracts
• Coordinating the new starter, leaver and family leave processes
• Administering employee benefits, such as our 401k scheme, holiday sell-back, student loan plan and more
• Supporting with other HR processes, including global relocations, internal promotions, performance reviews, visa applications and more
• Leading our US recruitment activities which involves posting advertisements, reviewing applications, hosting telephone interviews and scheduling interviews
• Using your expertise to provide guidance and support to hiring managers regarding our talent acquisition strategies and candidate attraction methods
• Organising, hosting and attending career fairs with universities and other professional or student-focussed organisations, as well as researching, booking and organising our attendance at these events. This will involve liaising with external suppliers and careers teams
• Providing guidance on HR and recruitment processes and policies to all colleagues, including recommendations on best practice
• Contributing to ongoing projects within the People function. Examples could include researching legislation and best practice and presenting your findings, supporting the implementation of a new employee benefit or reviewing and updating internal resources

Career Profile

To learn more about the tailored career progression we offer at Costello Medical, please click below to read about Emma's progression to the position of the Deputy Head of People after joining the company as a HR Administrator in 2016: https://www.costellomedical.com/career-profiles/em

Requirements

About You

Our ideal candidate will have the initiative, positivity and creativity required to support us in driving our People function forward. We are a friendly and ambitious team and are looking for somebody who is passionate about delivering excellent levels of customer service and the highest quality work.

You should be proactive and eager to take on new challenges with a problem-solving mindset. You will also enjoy the opportunity to become an increasingly important member of a fast-paced and friendly office environment.

Essential requirements for the role are:

• Strong organizational skills, including the ability to plan and prioritize your own time and communicate this to others. This role requires the need to balance regular, day-to-day tasks alongside larger projects
• Professional verbal and written communication skills
• Dedication to providing excellent customer service
• Exceptional attention to detail
• Discretion when dealing with sensitive information
• Excellent levels of productivity, and the flexibility to respond to changing deadlines
• Friendly and approachable demeanor
• Experience of Microsoft Office

Experience in the HR or recruitment setting is useful but not required for this role. We are also able to accept applications from candidates looking to start their career in this field.

About Costello Medical

Costello Medical is a rapidly growing global healthcare agency specializing in medical communications, market access and health economic and outcomes research. We work with a wide range of clients, including the industry's most successful pharmaceutical and medical technology companies, patient and public health bodies and charitable organizations. Our lasting client partnerships create a direct and measurable impact on the successful launch of novel therapies and devices across a wide range of disease areas. Our vision is to be a community of the very best people, constantly challenging ourselves to make meaningful and outstanding contributions to improving healthcare.

We are committed to our company values which are central to creating our fun, friendly and innovative workplace in which we strive to deliver the highest standards of quality. As a result, we have been listed in The Top 100 Companies to Work For list for five consecutive years.

On 27th May 2022 Costello Medical received its certification as a B Corporation. We are really proud of this achievement as it demonstrates that Costello Medical is meeting the highest standards of verified social and environmental performance. We underwent a rigorous assessment that covered the whole of our business including employee benefits, charitable giving and sustainability. We believe this certification is external validation of our mission to be a force for good.

The Recruitment Process

Our recruitment process includes a telephone interview with a member of the Talent Acquisition team followed by an assessment for you to complete in your own time. If successful, you will be invited to an interview with senior members of our People team and US office. Our standard recruitment process lasts around 1 month however this can be adapted if necessary.

This role will ideally commence in April or May 2023. However, start dates are available throughout 2023, which occur on a monthly basis. You will be asked to state your availability on your application form. The deadline for applications is Sunday 2nd April with interviews taking place shortly after. We strongly recommend applying as early as possible so that we can begin processing your application.

Please note that this role is available in our Boston office. You can learn more about our office locations here: www.costellomedical.com/careers/locations

Benefits

What We Offer

• A starting salary of $45,000 to $47,000 per annum, depending on your previous experience. Salary increases are awarded annually and again on promotion
• Private medical and dental insurance
• 23 days' vacation leave plus 6 public holidays
• The chance to work from home for up to half of your working time
• Retirement savings via a 401k plan with company matching of employee contributions of 4%
• Student Loan Repayment Program with company contributions of $100 per month
• Paid funding for external education and study leave
• Life insurance
• Comprehensive travel insurance
• Flexible and reasonable working hours
• Regular company-funded social activities

Please click here to learn about our reward package and the other benefits of working for Costello Medical: https://www.costellomedical.com/careers/benefits-p

How to Apply

You are required to submit your resume and a cover letter via our online application form. In your cover letter, you must explain why you think you would be suited to the role and why you would like to join Costello Medical. Please contact the Talent Acquisition team at [email protected] if you have any questions about the role or application process.

Visa Sponsorship

We welcome applications from international candidates, but we are unfortunately unable to provide visa sponsorship for working visas. Therefore, you must have the right to work in the US independently from the company.