HR Systems Analyst

Are you a tech savvy, self-starter that loves to understand how things work so you can make them better and more efficient?  Do you like solving business problems using technology and process improvement? Then the HR Systems Analyst may be the role for you! You will be responsible for all HR systems from our HRIS to our Recruiting and Training tools and more. You will understand how users interact with the system and lead changes, implement new functionalities and enhancements, address any user experience gaps, and drive operational efficiencies.

Are you a fit?

A successful candidate for this role is proactive, curious, creative and a good critical thinker.  It bugs you when technology is hard to use or provides a poor customer experience. You are organized, demonstrate a strong attention to detail, thorough and have strong communication skills – both written and verbal. You can provide consultative direction to your internal stakeholders as to how best to meet their needs.  You can see and understand the big picture, setting the strategies yet also curious enough to understand downstream impacts of decisions. You are self-motivated and accountable.  You can work independently but also love being part of a team that collaborates to achieve common goals.

Other stuff we like:

• Bachelor’s Degree in business, engineering or another related technology field.
• Minimum of 3 years of product management and/or systems experience.
• Strong personal integrity in working with confidential employee information.
• Experience in organizing, planning and executing projects from the envisioning stage through implementation, involving both internal and external personnel.
• Analytical skills with ability to identify problems and opportunities, weigh the relevance and accuracy of information, generate, and evaluate alternative solutions and make recommendations.
• Report writing capabilities.
• Preferred knowledge of the platforms, software, and programs used by Gas South including a functional understanding of one or more of the following: UKG Pro with Time Management, Greenhouse, OrgChartNow, Quantum Workplace, Brainier LMS, Bryq, Vidcruiter, Connect, ServiceNow.

 More details on what you would be responsible for:  

• Partner with product stakeholders and other leaders on product strategy and execution.
• Identify and implement process improvements to simplify system management.
• Collaborate with other HR staff to plan, modify, and customize HR systems and test new applications and features.
• Consult with HR staff on new system needs such as HRIS, performance management, and compensation tools; find, implement, and own new systems as required.
• Create and maintain HRIS system reporting as requested from our internal customers and external partners.
• Create process guides and materials for HR systems as needed by HRCA team and key users.
• Provide user training and hands-on technical support such as troubleshooting user issues, resetting passwords, managing security access, etc.
• Serve as SME on HR ticket intake system to ensure full and appropriate utilization, liaise with IT for full build out of system and work with HRCA team to document key processes for intake system build.
• Ensure system data is accurately processed and maintained.
• Ensure system compliance with data security and privacy requirements.
• Oversee Corporate intranet - Connect – approve changes, manage security access, assist employees, and coordinate with IT on requests.
• Manage vendor relations as appropriate and assigned to ensure efficient execution and utilization of HR systems.

What we offer:

We made the Atlanta Journal-Constitution’s list of 2018 Top Workplaces in Atlanta, and offer a great package of benefits, including:

• Full medical, dental and vision coverage
• Employer-paid life and disability coverage
• Flex / Telecommuting
• Annual employer contributions of up to 12.5% to your 401k
• Flexible work arrangements
• Annual performance incentive up to 18%
• Paid four-week sabbatical every five years
• Opportunities to volunteer in the community
• Education assistance